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Customer Service Rep Customer Success Mgr./ CSM

Airport Customer Experience Team Leader — Lead, Resolve & Delight

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: TUI
Full Time position
Listed on 2026-01-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading travel company seeks a Customer Experience Airport Team Leader to ensure exceptional service and lead a team of airport representatives during travel journeys. This role involves managing customer needs, resolving issues, and supporting the team in delivering excellent service, even during disruptions. Candidates should have proven leadership experience and strong communication skills. The position offers permanent and fixed-term employment options along with fantastic holiday benefits.
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