Venue Representative Birmingham

Venue Representative (US-Based)

Part-Time | In-Person

This is a U.S.

-based position , and the successful applicant will be hired into one of Poseidon's U.S.

-based partner companies
.

All offers of employment with WORLDS® are contingent upon clear results of a thorough background check
.

Are you an energetic, tech-savvy professional with outstanding communication and customer service skills? We're looking for responsible, outgoing individuals to represent WORLDS® at our immersive, cinematic projection shows.

This part-time role requires reliability, strong leadership, and a guest-first mindset to ensure every audience member enjoys a smooth and memorable experience.

WORLDS® produces fully immersive cinematic music and art projection experiences for planetariums and giant-screen theaters across the U.S. and around the world.

Our mission is to relieve stress, evoke joy, and create a truly mesmerizing experience for our audiences. Each show blends powerful visuals and music in a transformative, meditative environment that uplifts and inspires.

• Event Setup & Breakdown: Set up and take down signage, check-in tables, and merchandise displays. Ensure all devices are fully charged and ready to use.
• Guest
  
  Experience:
  
  Greet and check in guests, answer questions, and ensure a smooth, welcoming experience from entry to exit.
• Merchandise Management: Facilitate merchandise sales, track inventory, report issues, and request additional assets or stock as needed.
• Event Oversight: Monitor event flow, troubleshoot issues in real time, and maintain a professional, solutions-oriented approach.
• Communication & Reporting: Stay in active contact with the Venue Operations team and venue staff, sharing updates, concerns, and feedback to improve guest experience.

• A strong communicator who confidently engages with guests and venue staff
• Tech-savvy
  , comfortable using iPhones, mobile apps, and Whats App
• Reliable, punctual, and detail-oriented
  , with excellent judgment
• A proactive problem solver who remains calm under pressure
• A team player with leadership skills, able to direct on-site venue staff as needed

• Saturdays | 4:00 PM – 9:15 PM

• Initial Scheduled Dates: 1/10/2026 Saturday
  1/17/2026 Saturday

• Additional dates will be assigned based on ticket sales and venue scheduling.

IMAX® Dome Theater at McWane Science Center
200 19th Street N, Birmingham, AL 35203

• Minimum 2 years of experience in customer service or event operations (hospitality, retail, or similar preferred)
• Strong verbal communication and interpersonal skills
• Proven ability to take initiative and work independently
• Comfortable working in a fast-paced, high-energy environment
• Reliable transportation to and from the venue

If you're looking for a fun, interactive role where you can engage with people and help deliver a truly unique immersive experience, we'd love to hear from you.

Success in this role will be measured by your ability to deliver a smooth, engaging guest experience and uphold the high standards of WORLDS shows. You'll know you're thriving when:

• Guest Satisfaction: Audiences consistently report positive experiences and smooth check-ins.
• Operational Accuracy: Setup, check-in, and breakdown follow all company procedures, with no missed steps.
• Communication Quality: Timely, clear updates are shared with the Venue Operations team before, during, and after events.
• Merchandise Management: Inventory is tracked accurately and sales are reported promptly.
• Reliability: You arrive on time, fully prepared, and consistently ready to represent the WORLDS brand with professionalism.
• Problem Solving: On-site challenges are handled calmly, with quick and effective resolutions.

We expect:

• Respect and consideration for other team members and our audience
• Ethics — while we push the boundaries of technology, we always act with honesty and integrity
• A collaborative outlook and attitude
• Ownership of mistakes
  , and the ability to turn them into learning opportunities — we don't do guilt
• Open, honest communication

The physical…