More jobs:
Customer Service Clerk
Job in
Birmingham, Jefferson County, Alabama, 35275, USA
Listed on 2026-01-12
Listing for:
Imperial Trading
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
SUMMARY OF DUTIES
Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES- Answer phone calls and satisfy the customer’s requests professionally and timely;
- Key orders, pick‑ups, and special promotions;
- Provide customer with proper service information and use judgment to decide when to involve other departments or supervisor;
- Provide accurate and timely follow‑up to customer and teammates;
- Provide information to customers relative to deliveries or other issues involving their order;
- Assist customers when they are unable to transmit their order to the company;
- Communicate and coordinate information and tasks with related departments;
- Reports to work on time, as directed by the Supervisor, and completes all tasks in a timely and accurate competent manner;
- Performs above all duties in a cooperative, professional manner, and processes/communicates the information effectively
All personnel within this job description shall be subject to cross‑training into jobs within the organization based on Company needs.
Seniority LevelEntry level
Employment typeFull‑time
Job functionOther
IndustriesFood and Beverage Services
Location:
Birmingham, AL
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