Line Service Professional
Listed on 2025-12-01
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Customer Service/HelpDesk
Bilingual -
Transportation
Overview
Join to apply for the Line Service Professional role at Million Air
.
Do you enjoy working outdoors in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Are you focused on customer service? Million Air offers a complete benefits package including medical, dental, vision, paid time off, along with competitive pay.
The Line Service Professional plays a vital role in daily operations and provides elite customer service to crew and passengers on the ground by fueling and positioning aircraft, assisting with luggage, and effectively communicating on the radio with customer service representatives.
Million Air serves private, military, and commercial aircraft, and we strive to be a premier aviation service provider.
Responsibilities- Greet passengers and crew members upon arrival
- Coordinate with coworkers, clients and vendors to provide ground services for general aviation aircraft (fueling, lavatory, ground power, potable water, and catering)
- Marshalling, towing and positioning aircraft on the ramp and in hangars
- Fuel movement—quality control, disposal, and paperwork
- Daily check and upkeep of crew cars and vehicles
- Maintain safe, clean, and secure ramps and operations
- Drive a shuttle vehicle with passengers
- Attend monthly crew meetings
- Complete annual re-current training
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies- Customer focus — naturally outgoing
- Effective communication with customers and employees in person, on the phone, and via radio
- Must be able to operate a motor vehicle and be insurable (clean driving record)
- Strong computer skills including Microsoft Office products
- Basic mathematical knowledge
- Bi-lingual preferred
This position reports to the Line Service Manager.
Work EnvironmentOutdoor work in all weather conditions with direct interaction with moving and non-moving aircraft. Potential exposure to hazardous noise, chemicals, fumes, and machinery.
Physical Demands- Must be able to lift up to 75 pounds
- Possible exposure to hazardous noise, chemicals, fumes, and machinery
- Outdoor work in all weather conditions
- May involve bending, lifting, walking, kneeling, squatting, gripping, and climbing ladders
Non-exempt position with shift work that includes evenings, weekends, and scheduled company holidays.
TravelNo travel is expected for this position.
Education, Experience, And Eligibility Qualifications- Customer service experience in the service industry preferred
- Prior aircraft ground handling experience a plus
- High School Diploma
- Entry-level position
- Ability to work evenings, weekends, and holidays
- Acceptable driving record
- Ability to pass a background check
- Zero tolerance drug-free employer including pre-employment and random screening
Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that may be required. Duties, responsibilities, and activities may change at any time without notice.
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