Lead Franchise Business Consultant Birmingham, AL

Lead Franchise Business Consultant job at Domino's Corporate. Birmingham, AL.

Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 80% of our sales in the U.S. are taken through digital channels.

The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!

This role is responsible to drive franchisee business results within assigned portfolio. The Business Consultant will provide leadership and coaching to franchisees. The business consultant is expected to discuss the state of the business and provide recommended tactics to improve overall performance and ensure contractual compliance and adherence to brand standards. This would include areas of the business, such as but not limited to: sales, profits, operations, products and store builds/acquisitions.

This position also must be able to work cross-functionally and understand how to engage with Center of Excellence support teams.

• Accountable for owning the Franchisee relationship, achieving results, and driving/leading change for success.
• Achieve portfolio objectives in the areas of new unit store growth, sales, and profitability by ensuring execution of market specific business plans and commitments.
• Partner with Franchisees to develop plans, using insights, data, analytics, knowledge, and past experiences to drive short, medium, and long-term goals for Franchisee enterprises.
• Partner with appropriate cross‑functional COE and services and support teams such as Marketing, Development, Supply Chain, Training, Finance, Operations Support, to launch and achieve targeted results for business plans and initiatives.
• Deliver complex and/or difficult messages to franchisees.
• Plans field time appropriately to gain efficiencies and utilizes all systems and tools needed to execute highly effective in‑market and virtual Franchisee visits.

• Responsible for understanding, interpreting, upholding and enforcing consistent execution of our standards and franchisee agreements to ensure food safety, menu compliance and trademark protection.
• Field initial variance requests from franchisees and elevate as appropriate.
• Communicate National Promotions and rationale to drive engagement within the Domino’s franchise system.
• Manage the SFA and the contractual relationship. Follow up with individual compliance issues with franchises including all CQ7 defaults cures, second attempt ops cures and issuing ops cures based on the ops support teams recommendations.

• Have a clear understanding of industry and economic factors that impact profitability and recommendations for how to combat these factors.
• Complete regular SWOT analyses to assess the needs of your assigned portfolio. Partner with COEs to develop plans to address any gaps identified.
• Act as an expert on the Domino’s business and a resource for information to the marketplace. Facilitate franchise peer connections and best practice sharing when applicable.
• Understand and adhere to the legal guardrails when providing insights and recommendations.

• Serve as the local consultant by delivering sales analyses to assess the overall health, and identify growth opportunities, at the market and franchisee level, by utilizing available proprietary tools/resources.
• Facilitate regional meetings, such as business planning meetings that are tailored to the specific needs of the DMA/franchisees.
• Follow up of all new product and process roll‑outs in their region/markets.
• Partner with the marketing COE to recommend local marketing plans and initiatives and drive franchisees understanding and…