Inspector II

Overview

An Inspector II (Specialist) functions as a member of the Inspections team for an operating location with the primary responsibilities of providing accurate and complete documentation of overall vehicle condition. The documentation provided by the Inspector II is used to support the processing and sale of client/customer cosigned vehicles in lane and online. An understanding and delivery of the following is required: VIN recognition;

proper notation of all options and equipment in vehicle; proper odometer reading and operable function; identification of damage, missing parts, and major mechanical problems; estimating repair cost pricing; pricing parts using Mitchell Collision Estimate Guides; recommending labor actions, severity, pricing; identifying value added options; identifying mechanical conditions; identifying common wear and tear; evaluating fluid levels; documenting vehicle condition in writing by completing appropriate Vehicle Condition Report;

completing inspections process and data entry in appropriate time frames; collecting digital photos per specific criteria guidelines.

• Verify vehicle information based on work order information; identify damage, missing parts, and mechanical problems by inspecting all customer vehicles at time of receipt (i.e., interior, exterior, odometer reading, trunk area, engine compartment), noting any damage or repair to frame/paint, engine noise, AC/heater operation, radio, tire condition, etc.
• Set up system for day-end; perform day-end procedures.
• Maintain knowledge to ensure all policies and procedures are followed.
• Prepare and provide daily activity report to management.
• Document vehicle condition in writing by completing appropriate Vehicle Condition Report (VCR) and/or computer data entry on a variety of different accounts; able to determine mechanical problems on test drives.
• Maintain knowledge of system capabilities, needed/job-relevant software packages, and web-based applications.
• Utilize Electronic Condition Report (ECR) equipment (i.e., Brick, PC, Terminal or PT) correctly describing both damage and equipment.
• Take multiple overall and damage photos, and match them to vehicle and download to the image server.
• Conduct OVE courtesy walk around inspections.
• Understand NAAA Frame/Structure Damage Policy.
• May be shadowed by a more junior-level inspector from time to time.
• Demonstrate safety commitment by following all safety and health procedures and modeling related behaviors; actively participate in safety activities.
• Perform other duties as assigned by management.
• May be required to work overtime as business needs dictate.

• High School Diploma or equivalent required.
• 1 - 3 years of experience in the automobile field (i.e., inspections, body/mechanic shop, etc.) strongly preferred.
• 6-12 months service with Manheim Inspections recommended.
• Successful completion of Manheim ICP Inspector Level II written/field exam.
• Basic Inspections (Electronic Condition Report), Vehicle Grading, Repair Recommendations & Frame Merit Certifications required.
• Valid safe driving record required.
• Good communication and interpersonal skills required.
• Strong technical aptitude.
• Body, paint and mechanical repair knowledge.
• Familiarity with unibody and full-frame vehicles.
• Good organizational skills needed.
• Ability to multitask, follow directions and take instruction required.
• Basic computer skills required.
• Ability to stand, walk, or sit for prolonged periods of time.
• Ability to bend, stoop, squat or kneel.
• Ability to lift and hold at least 10 lbs at waist level for an extended period of time.
• Ability to lift up to 30 lbs.
• Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.

Exposure to outdoor weather conditions. Moderate noise level. May be exposed to fumes and odors.

The posting is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

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