Automotive Lead Technician

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate and part of our larger mission to Serve Society with Superior Quality. We offer more than competitive pay: formal training, performance incentives, paid vacation and holidays, competitive health‑care packages for full‑time and part‑time employees, and a 401(k) plan to help build towards your future. We believe people can provide superior service and quality only when they can bring their whole self to work and feel supported.

We champion all perspectives, individuals and teams, recognizing the importance of seeing our business through many different lenses. We are building a diverse team as diverse as the world we serve.

Retail

The Lead Technician position requires your experience and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills to drive a team toward increased customer care and satisfaction.

$22.23 – $38.59 per hour. Our technicians enjoy a performance‑based compensation model known as flat‑rate pay, rewarding skills with a predetermined amount for each eligible task. These rates reflect average productivity by region.

• Diagnose and repair to specifications – brake and hydraulic, exhaust, primary and advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Adequately explain technical diagnoses and needed repairs to non‑mechanical individuals.
• Stay current with rapidly changing automotive technology through continuous paid formal training.
• Assist and train technicians/mechanics in performing technical activities.
• Obtain or maintain A.S.E. certifications in at least five of A1–A8 within the first two years of employment. Test and registration fees are paid by the company; a bonus is awarded for each test passed.

• Valid automobile driver’s license at all times and ability to drive customer and company vehicles.
• Skilled in brakes diagnosis/repair.
• Skilled in alignment, steering & suspension diagnosis/repair.
• Skilled in general automotive maintenance & tire repair.
• Current federal, state and local certification/license where applicable.
• Ability to communicate technical information to non‑technical people.
• Reading, writing and math skills.

• Strong understanding of any of the following: electrical/electronic systems; engine repair; engine performance; automatic transmission/transaxle; manual drivetrain/transmission; automotive heating/AC.
• Five years of automotive repair experience, demonstrated skills via third‑party assessments/certifications, or completion of a vocational‑technical school program.
• A.S.E. certification in at least three of A1–A8 (L1 can count; Brakes and Steering & Suspension ASEs preferred).

• Medical, Dental and Vision – starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

• Professional Development: resources to help you level up, no matter where you start in your career.
• Community Involvement: work with local communities and give back where we can.
• Integrity & Teamwork: our teams differentiate themselves by driving things right, always – together.

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or need for sponsorship may disqualify you from employment.

Mid‑Senior Level

Full‑time

Management and Manufacturing

Retail

Bridgestone is proud to be an Equal Employment Opportunity employer. We consider all individuals for employment regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.