Social Care Network Housing Specialist

Overview

Social Care Network Housing Specialist — Southern Tier Independence Center. The SCN Housing Specialist is a key member of the Social Care Network (SCN) team, responsible for facilitating access to stable housing and related services for eligible members. This role ensures a seamless and coordinated service delivery process by collaborating with members, Social Care Navigators, and other stakeholders to achieve individualized housing-related goals.

The Specialist will provide hands-on support to members by assisting with applications, securing housing, navigating tenancy needs, and overcoming barriers to access services.

• Associate’s degree in Social Work, Human Services, or a related field; and
• Two years’ experience in care management, social services; or
• An equivalent combination of education and experience.

• Strong commitment to the independent living philosophy, Person Centered Planning, consumer choice and integration of people with disabilities into all aspects of community life.
• Ability to effectively interact and work with individuals from diverse cultures and backgrounds.
• Proficient in the use of all Microsoft Office applications (Excel, Word, Power Point).
• Ability to communicate effectively, both verbally and in writing.
• Demonstrate professional work habits including dependability, time management, independence, and responsibility.
• Knowledge of ethical and professional responsibilities and boundaries.
• Excellent attention to detail and organizational skills.
• Ability to multi-task and work effectively in both a team and individual setting.
• Capacity to work in various settings, including home visits and community-based locations.
• Valid Driver’s License and reliable vehicle.

• Upon acceptance of a referral, conduct outreach to SCN members and initiate a service delivery per the SCN Operations Manual.
• Assist eligible members in accessing housing and related supports including pre-tenancy and tenancy sustaining services, rental subsidies, utility set up, community transitional supports, etc.
• Assist members with collecting and completing required program documentation, filling out housing applications, and required documents.
• Collaborate with members and their Social Care Navigator to establish housing related goals within their individualized Social Care Plan.
• Review and update members’ Social Care Plan throughout services as needed and with notes helpful to support service coordination by health and social care professionals.
• Collaborate with members’ Social Care Navigator, related health and social care providers, natural supports, and/or advocates to execute the member’s Social Care Plan and ensure seamless service delivery.
• Utilize a closed-loop referral system to receive, track and manage referrals to community services, and document member engagements and outcomes, including initiation and completion of services.
• Maintain accurate case notes and other relevant documentation in compliance with SCN requirements and state and federal guidelines.
• Identify landlords, public housing, and private housing in the region which may be suitable for individuals enrolled in the Social Care Network in the future.
• Assist with maintenance of a registry of available housing in the region, including degree of accessibility, location, proximity to services, and rental costs.
• Advocate on behalf of members to address barriers to services.
• Attend and participate in regular team meetings, training, and development opportunities.
• Comply with all STIC policies and procedures, as well as applicable state and federal laws, rules and regulations related to the Social Care Network and the NYHER 1115 Waiver.
• Collect and maintain all required statistical and other data and prepare reports within established time frames.
• Attend all mandatory agency and departmental trainings, meetings, and sign language class and advocacy groups.
• Regularly travel throughout a six county service area.

• Work is typically performed indoors and requires minimal lifting of up to 10 pounds.
• Position requires member home visits.
• Ability to…