Supervisor Level 2 - Residential Services Job Binghamton area,City of Binghamton New York USA,Management

Location: City of Binghamton

CATHOLIC CHARITIES OF BROOME COUNTY

Residential Services

Supervisor – Level 2

GRADE 9+ $22.00-$23.81/hr flsa (Non-Exempt) I.

QUALIFICATIONS:

Education/Experience

Bachelor’s degree in Human Services field preferred
Associates degree in Human Services field required
Two years’ experience working in human service field
Some supervisory experience required

Skills

Good problem‑solving skills
Ability to communicate effectively
Good leadership and team‑building skills
Ability to assign and delegate tasks
Familiar with computer programs (e.g., Word, Excel)
Ability to climb stairs, bend, stoop, sit, stand, reach and lift items weighing 40 lbs.
Ability to legally operate a vehicle in NY State

II. RESPONSIBLE TO:
Manager

III. MAJOR FUNCTIONS:

Understand and implement all agency and program policies and procedures

Maintain compliance with program quality improvement plan

Submit required reports and statistical information in a thorough and timely manner

Monitor, evaluate and provide direction to staff

Ensure that all staff training requirements are met

Assign staff and maintain adequate staff coverage to meet client/program needs

Convene periodic staff meetings and submit minutes to Manager

Keep Program Manager informed of all pertinent program information

Assure plans are written and implemented according to program procedure and incorporates person‑centered elements

Monitor that incidents are properly reported and documented per regulation

Understand and monitor client eligibility for benefits and entitlements

Assure that staff appropriately record all individual contacts and interventions according to program standards.

Assure that all individuals receiving services are provided instruction, assistance, interventions, supervision and supports necessary to maintain competence in basic skills and behavior

Assure referrals are processed in a timely manner

Coordinate and document admission and discharges

Monitor expenditures and program accounts

Maintain inventory of furnishings and program supplies

Represent agency and program in the community and with other service providers

Establish and maintain relationships with individuals receiving services

Monitor and advocate for individual rights as needed

Regular and substantial contact with individuals receiving services

Participate in and successfully complete all required staff training and development activities

Maintain regular and substantial contact with individuals receiving services

Perform other job‑related activities as directed by Manager

In compliance with all applicable government laws, rules, regulations and standards and all Catholic Charities Policies and Procedures, the duties and responsibilities of this position include but are not limited to the above.

Catholic Charities of Broome County is an equal opportunity employer. We encourage diversity in the workplace and respect the dignity of each individual. We prohibit discrimination and harassment against applicants and employees on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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