Clinical Support Staff - Broome

Position Summary

Serving with Compassion, Creativity, and Consistency.
$23-24 an hour

The Youth Assertive Community Treatment (ACT) program serves children ages 10-21 with complex mental health needs. Youth ACT provides an evidence-based, team-centered approach that serves as an alternative to out-of-home placement, focusing on improving functioning at home, school, and in the community. The clinical support staff will work collaboratively with the child, family, and team to implement targeted interventions aligned with treatment goals.

The clinical Support Staff will support the integration of educational and vocational services into the team s efforts. By fostering skill development, strengthening family relationships, and promoting pro-social opportunities, this position supports meaningful outcomes for youth and their families.

• Organize and manage documentation, including progress notes, treatment plans, and entries into the Electronic Health Record (EHR).
• Work directly with children and youth experiencing severe mental, emotional, and behavioral challenges, and their families, addressing complex, multi-system needs and crisis situations.
• Act as a liaison between children, families, agency personnel, and service providers to coordinate and support care effectively.
• Assist in developing, implementing, and monitoring individualized plans of care, including scheduling and conducting quarterly reviews.
• Provide service interventions, including skill-building, training, and education for children and families.
• Participate in mandatory meetings and maintain consistent communication with the Youth ACT team to ensure cohesive and effective service delivery.
• Adhere to evidence-based practices and support the agency s philosophy and mission by performing various clinical support tasks.

Education:

• Bachelor s Degree in Human Services or related field required
• Master s Degree in Psychology or related field preferred

Experience:

• At least two years of case management
• At least 1 year experience performing documentation in electronic health records system required
• Driver s License and ability to maintain insurability throughout employment required

Benefits available to all staff:

• Student Loan and Tuition Reimbursement
• Employee Assistance Program
• Employee Discounts at the Southern Tier Community Center
• Opportunities for Professional Development

Full Time Benefits:

• Agency-Paid CEUs, License Prep Course, and License Exam
• 403(b) with 6% employer contribution
• PTO plus 9 paid holidays
• Childcare Reimbursement
• Health, Dental, and Vision Insurance (with HSA/FSA Accounts)
• Life Insurance

EEO Statement: The Children s Home is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristics.