Instructional Course Builder

About Binghamton University

Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character – shaped by our mission, outstanding academics, facilities, and community life – promotes extraordinary student success, research, and service;
Binghamton University is where our students, faculty and staff thrive.

Working at Binghamton University is more than about having a great job – it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.

Binghamton merges rigorous academics, distinguished faculty who value cutting‑edge, and community‑engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high‑achieving student body represents diverse experiences from first‑generation college‑goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.

We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.

Budget

Title:

Instructional Support Technician (SL-3)

Salary: $64,000 - $71,000

Binghamton University seeks experienced Instructional Course Builders to build, test, launch, and maintain high‑quality online graduate courses in D2L Brightspace. You will be working with faculty to transform course materials into asynchronous online courses, integrate media and external tools (e.g., Articulate 360 Storyline/Rise), ensure accessibility and compliance (WCAG/Section 508; RSI/Title IV), and partner with faculty/program leads to deliver courses on time and to standard.

Generative AI is used responsibly to accelerate content production with human review and in line with campus policy.

• Course Production & Launch (~70%) – Build complete Brightspace course shells and components: HTML/CSS pages, content/modules, assignments, discussions/groups, rubrics, question library/quizzes, gradebook, release conditions/Intelligent Agents, checklists, announcements, etc.; convert approved design artifacts into scaffolded, accessible units; create and maintain course shells; manage copy/versioning workflows across terms/sections; build, publish, and maintain HTML5/SCORM/xAPI learning objects via Articulate 360; integrate and test LTI 1.3/Advantage tools and media platforms (e.g., Kaltura/Panopto);
  
  use generative AI for drafting text, question banks, rubrics, alt text, transcripts, and QA – always with human verification.
• Quality, Accessibility & Compliance (~15%) – Apply OSCQR (SUNY), Quality Matters, and other university‑approved criteria; ensure WCAG 2.1 AA/Section 508 compliance; implement Regular and Substantive Interaction (RSI) patterns within the LMS and Storyline/Rise activities.
• Faculty Enablement & Support (~10%) – Coordinate with faculty on build‑related practices (gradebook alignment, rubrics, quiz banks, media/captions, release conditions); produce short how‑to guides/screen casts for recurring build tasks and AI‑assisted workflows.
• Operations & Continuous Improvement (~5%) – Work within intake workflows; meet build timelines for term launches; log and resolve defects; use Brightspace analytics and SCORM/xAPI data to propose iterative improvements; contribute to template governance and maintain build documentation and AI prompt libraries.

• Bachelor's degree in Instructional Design, Educational/Instructional Technology, Curriculum & Instruction, or a closely related field.
• 2+ years' experience building and maintaining online courses in a higher education LMS.
• Demonstrated proficiency with Brightspace production features (listed above), plus…