Suite Attendant | Part-Time | Keesler Federal Park

Overview

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. It offers a 360-degree solution set for a collection of world-class owned venues and a client roster that includes influential arenas, convention centers, music festivals, performing arts centers, and cultural institutions.

Looking for Premium Suite Attendants for the 2025 Baseball Season. Suite Attendants are responsible for serving guests in the Suites. The Suite Attendants must be personable and able to work in an ever-changing, fast-paced environment. The employees must maintain excellent attendance and be available to work events as scheduled per business need. This role will pay an hourly rate of $11.00 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

Located on the scenic Mississippi Coast, Keesler Federal Park is the crown jewel of Biloxi baseball. Opened on June 6, 2015, as MGM Park, the stadium is home to the Biloxi Shuckers of the Southern League, with a seating capacity of up to 6,067. The park offers guests a premier game-day experience, including 4,500 reserved seats, a grass berm, two open-air party decks, a terrace, 12 luxury suites, and a spacious luxury club.

It features a modern scoreboard and other amenities that contribute to a top-tier baseball experience.

The Shuckers are the Milwaukee Brewers’ Double-A affiliate since 2015, reflecting Biloxi’s coastal culture and seafood heritage. The team name was chosen by fans to celebrate the local seafood industry. Since 2015, the Shuckers have produced MLB stars and hosted events such as the 2019 Southern League All-Star Game.

Whether it’s the Gulf Coast views, the electric atmosphere, or the chance to see future MLB stars, Keesler Federal Park is where baseball and Biloxi come alive.

• Responsible for assisting setup of food service areas within specific suites and club areas based upon pre-order
• Ensures all assigned suites are set prior to event based upon communication received of orders
• Responsible for organization and preparation of events in assigned locations
• Responsible for assisting in closing out financials per event and ensuring correct billing takes place
• Monitor and maintain food quality
• Follows all company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests
• Monitor and enforce safe alcohol policies and procedures
• Monitor and maintain inventory control and product requisition fulfilling
• Have full knowledge of food and beverage menu items and accompaniments
• Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest’s  verify minimum age requirement for the purchase of alcoholic beverages.
• Responsible for observing guests to respond to any additional requests
• Responsible for ensuring suites have all necessary serving ware
• Maintains sanitation, health and safety standards in work areas.
• Must show demonstrated ability to meet the company standard for excellent attendance.
• Assures that the location equipment is operable and clean prior to start of event.
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
• All other duties as assigned by the managers and supervisors

• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner.
• Ability to speak, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions as they relate to POS cash/credit transactions, cash reconciliation and product inventory.

• At least 1-2 years’ experience working in a food & beverage or customer service role.

Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.