Customer Service Representative-Physician Business Services
Job in
Biloxi, Harrison County, Mississippi, 39531, USA
Listed on 2026-02-09
Listing for:
Memorial Health System
Full Time, Seasonal/Temporary
position Listed on 2026-02-09
Job specializations:
-
Healthcare
Healthcare Administration, Medical Billing and Coding
Job Description & How to Apply Below
Customer Service Representative-Physician Business Services
- Days- FTJob Description
Receives customers over the phone and in person to discuss their bills and any problems they may have with billing. May provide financial counseling to the patient as well as discuss insurance details if available.
Responsibilities- Responds to patient's financial inquiries.
- Investigates and answers patient inquiries within 24 hours.
- Completes paperwork to take corrective action on discrepancies.
- Updates patient accounts prior to statements being sent.
- Documents all account activity daily.
- Provides financial counseling for the patient.
- Explains bills to patients while collecting payments or establishing financial arrangements.
- Maintains knowledge of available financing alternatives.
- Gathers account information and forwards to collection agency.
- Communicates with collection agency regarding account status.
- Works aged balance reports to collect on old accounts receivable
Education:
- High School or GED
Experience:
- Required:
1 year of experience in patient and insurance billing, collections, or customer service - Preferred: 1 year of experience in a hospital or healthcare setting performing insurance billing, follow-up, collections, or customer service
Skills:
- Oral and written communication skills
- Customer relations skills
- Job Identification 27397
- Job Category Clerical & Admin Support
- Posting Date 02/06/2026, 05:43 PM
- Job Schedule Full time
- Job Shift Day
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