Dual Rate Supervisor Sportsbook Harrah's Gulf Coast

Dual Rate Supervisor Sports book - Full Time - Harrah's Gulf Coast Job Description

ESSENTIAL JOB FUNCTIONS:

• Supervises all wagering policies of the Race & Sports books
• Ensure all AML & Title 31 procedures are followed and tracked accurately
• Supervises the function of all personnel in Sports book Operations insuring maximum productivity.
• Coaches, guides and instructs personnel in the proper performance of duties.
• Administers evaluations, performance reviews and merit compensation within established guidelines. Maintains work schedules for assigned personnel.
• Oversees personnel development including hiring, training, discipline and administration of merit system.
• Develops and manages operating plan to ensure operating expenses meet established forecast goals.
• Ensure Betting limits guidelines are followed
• Monitors competitors’ practices and technological innovations affecting the Race & Sports book betting industry. Remains aware of legislative action affecting business opportunities.
• Insures customer recognition and development are foremost duties for all personnel, using tools available appropriately.
• Ensures that departmental procedures conform to all regulatory requirements and provide maximum security for the company’s assets. Assures facilities and equipment are available and functioning properly.
• Resolve any disputes by following posted house rules and working with local regulatory bodies to ensure compliance.

QUALIFICATIONS:

• Excellent interpersonal and communication skills with guests and employees.
• Excellent verbal and written skills in English.
• Ability to analyze financial statements.
• Ability to explain wagering to new guests
• Ability to plan and execute departmental budget.
• Excellent organizational skills.
• Able to obtain a MS gaming license.
• 2 years supervisory experience required.
• College education with Financial or Business background preferred.
• High school diploma or equivalent required.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

Must be able sit and stand for long periods of time. Must be able to maneuver to all areas of the casino. Must be able to lift up to 40 pounds. Must be able to bend, reach, kneel, twist and grip items. Must be able to walk and be on feet for long periods of time. Must possess a sense of urgency and keep pace with peak levels of business and customer demands.

Must be able to work in stressful situations with constant public contact and frequent interruptions. Must possess basic math skills. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues in a loud, fast paced environment. Must be able to tolerate secondary tobacco smoke. Must be able to work any day, any shift.

DISCLAIMER
The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer.

The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectionate orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.