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Events & Promotions Supervisor

Job in Biloxi, Harrison County, Mississippi, 39531, USA
Listing for: Bally's Corporation
Full Time position
Listed on 2026-01-12
Job specializations:
  • Entertainment & Gaming
    Event Manager / Planner, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Why Bally's?

Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.

Role:

Assist Special Events & Promotions Manager with overseeing the facilitation and logistics of in-house events, promotions which include: giveaways, gift pickups, player events/tournaments. To include all decor and centerpieces as directed by Special Events Manager. Manages associates work schedules based on needs. Provides training and coaching to all event/promotion associates as directed by Special Events Manager. Other administrative duties as assigned.

Responsibilities:
  • Handles the logistics for events & promotions, gifts pickups and Slot & Bj Tournaments set-up and breakdown.
  • Assists with all decor such as Balloon Columns & centerpieces.
  • Trains, schedules and coaches event/promotion associates.
  • Occasional cash handling. Must receive cash handling instructions and abide by property cash handling policies and procedures.
  • Assists patrons in requests for assistance, services, and information in a courteous, respectful manner. Provides superior guest service to all guests.
  • Educates customers on upcoming promotions and events. Maintains knowledge of property information, including memorabilia.
  • Upholds the Mission Statement - We create authentic experiences that rock.
  • Represents Hard Rock Biloxi in the most positive manner with guests, co-workers, managers, and vendors.
  • Lives by the Hard Rock Values!
Qualifications:

A. Knowledge:
The level of education, experience, and training an individual must have at minimum to be considered qualified for the position.
B.

Skills:

Specific skills such as computer usage, communication, 10-key touch, etc.
C. Abilities:
The physical components of the job and how the physical aspect is accomplished. Does the position require LIFTING 50 pounds, or does it require one to MOVE 50 pounds. Can the 50 pounds be moved using a dolly or cart? (Examples: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, fingering, feeling, talking, hearing, tasting, smelling, color vision, etc.)

  • High School diploma general education (GED).
  • Must possess basic computer skills and be knowledgeable with casino computer systems, and Microsoft applications.
  • A Mississippi Gaming Commission work permit is required for this position.
  • Must possess leadership skills.
  • 6 months minimum work experience as events/promotions associate.
  • Must possess excellent organizational skills.
  • Must be very detail oriented.
  • Must project a professional and positive image.
  • Must have a high level of energy.
  • Excellent interpersonal skills.
  • Ability to deal with people in a manner that shows sensitivity, tact, and professionalism.
  • Must be able to communicate clearly and effectively with all Hard Rockers and guests.
  • Ability to understand and promulgate written memos, instructions, regulations.
  • Excellent telephone skills required.
  • Must be able to lift at least 25 pounds.
  • Must be able to stand for 4 or more hours.
  • Must be prompt and able to work in a very-fast paced environment.
Training
  • Active Shooter Awareness Training
  • Cybersecurity Awareness for the Workplace
  • General Employee Safety Training
  • Hazard Communication
  • Responsible Gaming Awareness Training
  • Title 31 Introduction Overview*
  • Title 31 SAR Incident Reporting Awareness Training*
  • Sexual Harassment Awareness for Frontline
  • Title 26 & Form 8300 for Non-Casino Departments*
Working Conditions

Physical Demands How Often Environmental Conditions How Often
Standing C Extreme Cold R
Walking F Extreme Heat R
Sitting R Temperature Changes R
Lifting C Wet R
Carrying C Humid…

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