Call Center Representative
Job in
Biloxi, Harrison County, Mississippi, 39530, USA
Listed on 2026-01-25
Listing for:
Jackson Hewitt
Full Time
position Listed on 2026-01-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Answer or make calls to clients to learn about and address their needs, complaints, or other issues with products or services;
Respond efficiently and accurately to client inquiries, explain possible solutions, and ensure that clients feel supported and valued;
Take ownership in assisting, researching, resolving, or escalating customer issues;
Diligently and accurately document customer records and cases;
Utilize software, databases, scripts, and tools appropriately.
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