Retail Display Installer – Technology

Retail Display Installer – Technology

Location:

Travel up to 90 miles from home, on average. Paid drive time & mileage reimbursement.

Schedule:

Work Monday–Friday. Weekends are not required.

Job Type: Per Required Need.

Work Location:

Market - SS - - Billings.

2020 Companies seeks a reliable, detail‑oriented, and self‑motivated Field Service Representative to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP. In this role, you’ll execute a wide range of in‑store tasks, including installing and updating sales floor fixtures and endcaps, performing build‑outs, resets, and display repairs, and following plan‑ograms and client‑specific directives.

• Respond and remain responsible for consistent communication with field services management quickly (within 24 hours of contact).
• Keep availability updated and accurate.
• Fully complete all assigned jobs on or before scheduled end dates.
• Install and build displays, end caps, and fixtures.
• Complete necessary forms, images, and surveys associated with each job/assignment before leaving the job site.
• Maintain and update displays according to planograms and client requests.
• Conduct break‑fix repairs to ensure displays and fixtures are fully functional.
• Participate in early morning installations and installations involving a team of 2+ people, providing solution feedback.
• Manage virtual software and ensure successful execution of related tasks and timelines.
• Assist other team members as needed.
• Adhere to timelines associated with accurate timecard submission, reporting anomalies daily with needed corrections.
• Work independently in a fast‑paced environment.
• Participate in training and certification programs.
• Accurately track, record, and communicate activity via designated systems and workflows.
• Available for weekend assignments as needed.

Your hours and locations may vary week to week, including occasional weekends; some early‑morning hours are possible, and/or holidays based on store/client requirements. Accept and schedule all assigned jobs within 48 hours of receipt.

Follow all directives as provided, executing fully and completely. Work closely within the shared services team to ensure goals, identify opportunities for improvement, communicate and drive solutions while ensuring operational efficiencies.

Build and maintain strong relationships within the shared services team: local/regional markets, clients, retailers, and other stakeholders. Cultivate and sustain strong relationships with internal teams, clients, retailers, and field representatives, fostering collaboration and communication.

Demonstrate professionalism, effective communication skills, and strong leadership abilities while representing the company. Set a high standard for behavior, foster a positive work environment, and ensure transparent, respectful communication with all team members. Work across all aspects of the company and through cross‑functional processes to ensure alignment and operational success.

Ensure customer and client satisfaction is met / continually improved upon according to established shared‑service field KPIs as determined by field management. Be open to provide and receive feedback.

• Age / Eligibility
  • Must be 18 or older (due to insurance requirements).
  • Must be authorized to work in the United States.
• Availability
  • Flexible availability Monday through Friday.
  • Weekend and holiday availability as needed.
  • Early morning and late‑night availability as needed.
  • Maintain a minimum of 20 hours of fieldwork within a rolling 30‑day period.
• Physical Abilities
  • Climb a ladder up to 10 feet in height.
  • Safely lift and carry up to 60 lbs.
  • Be able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead.
• Adaptability
  • Ability to adjust to the ever‑changing variety of tasks and work environments.
• Communication Skills
  • Effective communication via phone, text, and email to coordinate tasks and provide updates.
  • Use a smartphone for clocking in/out, taking and uploading photos, downloading applications, and connecting to…