Tire and Battery Service Advisor

Overview

Join to apply for the (USA) Tire and Battery Service Advisor role at Sam's Club
.

This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$18.00/hr - $25.00/hr

• Be a Team Member — Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks, resources, and mentor new technicians; communicating and developing interpersonal skills for providing safe and efficient customer service.
• Be an Expert — Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, tire pressure monitoring systems, product specifications, and seasonality; demonstrates knowledge of Point of Sale systems, phone and in-person selling techniques.
• Be a Techie — Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement; utilizes handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training; adapts to new tools and encourages others to use them.
• Be an Owner — Communicates equipment, tools, and supplies needs; tracks returns and special orders; operates cash registers; processes transactions; maintains accurate inventory, audit, safety, and compliance standards; reports concerns; completes paperwork and documentation; ensures merchandise is packaged, labeled, and stored per policy; identifies member needs and assists with purchasing decisions.
• Be a Talent Ambassador — Values member experience in the TBC area and models high-quality service and products; develops, influences, and inspires others to work in a respectful, supportive, and team-oriented style; understands roadblocks and assists in training team members.
• Compliance and Culture — Complies with company policies, procedures, and ethics; supports the Open Door Policy and applies these in business processes.
• Respect the Individual — Embraces differences, creates a workplace where associates feel seen and supported, and fosters belonging; works as a team and builds strong, trusting relationships; communicates with impact and positivity.
• Act with Integrity — Maintains high standards of integrity and ethics; models Walmart values and supports the goal of becoming a regenerative company by positively impacting associates, customers, and the community.
• Serve our Customers and Members — Delivers results while putting the customer first; makes decisions based on reliable information and balances short- and long-term priorities.
• Strive for Excellence — Displays curiosity, takes calculated risks, and shows resilience; drives continuous improvement and adopts new technologies and skills.

At Sam's Club, we offer competitive pay as well as performance-based bonuses and benefits.

• Valid state-issued driver’s license.
• 18 years of age or older.

• Auto service industry or retail experience.

• Primary
  
  Location:
  
  4420 King Ave E, Billings, MT , United States of America
• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Other
• Industry: Retail

For information about benefits and eligibility, see One.

Walmart resources. Benefits are subject to change and may be subject to specific plan or program terms.

The hourly wage range for this position is $18.00 to $25.00. Additional compensation in the form of premiums may be paid in certain circumstances.