Culinary Services Supervisor , Billings, MT

Overview

Forefront is seeking a Dining Services Supervisor to oversee dining operations at two senior living communities in Billings, MT. The role involves leading and supporting a dedicated dining team, ensuring high-quality meal preparation and service, and creating a warm, welcoming dining experience for residents and guests. You will play a front-of-the-house leadership role, setting service standards and ensuring exceptional customer service at every meal.

The Dining Services Supervisor will work closely with client partners to align dining services with community expectations and standards, and manage and coordinate catering services for events, meetings, and special functions.

The ideal candidate thrives in a fast-paced environment, values teamwork, and takes pride in delivering nutritious, well-prepared meals paired with outstanding hospitality. If you are committed to excellence in customer service and enjoy making a meaningful impact through front-of-the-house leadership and hospitality, we’d love to hear from you.

• Medical, Dental, Vision, Company Provided Life Insurance, and 401K w/ Company Match
• Vacation, Sick Leave, and 6 Paid Holidays (FT only)
• Employee Assistance Program
• Pharmacy Benefit
• On Site & Discounted Childcare

Pay Range: $22.00-$25.00

The Culinary Services Supervisor ensures the smooth operation of the culinary department in accordance with current applicable federal, state, and local standards, regulations, and facility policies. This role provides high-quality meals to residents, maintains dietary standards, and fosters a safe and supportive environment for residents and staff. The Supervisor will oversee culinary staff, assist with food ordering and inventory management, and ensure that all food is prepared and served according to established guidelines.

• Coordinate food preparation and meal service, ensuring that the nutritional needs and dietary restrictions of senior residents are met
• Ensure customer satisfaction
• Supervise and direct culinary staff, filling positions as necessary, and ensure staffing levels are adequate during all shifts
• Ensure portion sizes, recipes, and menu plans are followed to meet nutritional and resident satisfaction standards
• Monitor the temperature of hot and cold foods during preparation and service to ensure safety and compliance with food safety regulations
• In the absence of the Chef/RED, assist with food product inspections, receiving deliveries, and proper storage of supplies and food products
• Lead culinary staff in the absence of the Chef/RED, ensuring all tasks are completed as planned and food safety standards are upheld
• Maintain knowledge of relevant federal, state, and facility-specific rules, regulations, and policies to ensure a safe dining environment
• Understand and follow the facility s fire and disaster plans, ensuring culinary staff is well-prepared for emergencies
• Support other culinary-related duties as assigned by the Chef/RED

• At least two (2) years of food service experience, preferably in a senior living or healthcare setting
• Strong knowledge of quantity food preparation, special diets, and portion control in a senior living or healthcare environment
• Ability to read, understand, and follow recipes, diet orders, and work assignments
• Flexibility to work hours outside the regular schedule, including in emergency situations or to cover staff absences
• Patient, compassionate, and able to communicate effectively with residents, families, and staff
• Ability to handle the physical demands of the job, including lifting and carrying up to 75 pounds, standing for extended periods, and working with cleaning chemicals

• High school diploma or equivalent preferred; additional education in quantity cooking or therapeutic diets is a plus
• Serv Safe Food Protection Manager Certification (must be obtained within 90 days)

• Customer Service Oriented:
  Ability to interact warmly and professionally with residents and families
• Basic Food Preparation Knowledge:
  Understanding of senior nutrition and ability to prepare meals according to dietary needs
• Sanitation and Safety Practices:
  Adherence to…