Shift Team Lead, Billings Refinery

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Shift Team Lead will supervise skilled employees on an assigned shift to perform service functions within established timing, quality, and cost standards. Emphasis is on highly skilled operations, complex assembly and testing, quality assurance, and troubleshooting. Supervise production activities to make sure manufactured products meet or exceed all established quality requirements, including product integrity and production order documentation. Direct all related personnel actions, including final selection, training, performance appraisal, discipline, safety, and grievance procedures in unionized environments.

Determine manufacturing priorities based on established weekly production schedules. Interpret specifications and make judgments about the acceptability of production still in process. Direct routine equipment maintenance and setup. May supervise up to 30 subordinates. Possess a high level of technical knowledge to assist subordinates with troubleshooting and problem resolution.

• Operational Compliance - Directing the day-to-day activity of operators on your assigned crew, including scheduling work assignments, monitoring the operator training process, and assisting with training as necessary.
• Leadership and Direction - Communicate the local action plan; explain how this relates to the function’s strategy and action plan and to the broader organization’s mission and vision; motivate people to achieve local business goals. Guiding, counseling, and motivating operators in the field.
• Policy and Procedures - Works with full competence to monitor, interpret and understand policies and procedures and ensure their alignment with organizational strategies and work objectives. Typically works without supervision and may provide technical guidance.
• Performance Management - Develop and propose own performance objectives; take appropriate actions to ensure achievement of agreed objectives, using the organization’s performance management systems to improve personal performance. Or manage and report on team performance; set appropriate performance objectives for direct reports or project team members.
• Health & Safety - Works at an advanced level to manage and apply safe systems of work. Handling and resolving environmental issues (e.g., flaring, releases, odors, community complaints, etc.) Responding to all emergencies. Promoting safety awareness, conducting safety meetings, and complying with relevant management standards; investigating all incidents that occur on your assigned shift.
• Manages Complexity - Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Authorizing critical permits (hot work permits, confined space); auditing critical work in process. Training on other process unit areas outside of expertise.
• Work Scheduling and Allocation - Develop short- or medium-term work schedules to achieve planned commitments. Approve overtime or use additional resources as needed. Approving the callout of maintenance on off-hours/weekends and following up on maintenance work to see that maintenance is done in a timely manner.
• Plans and Aligns - Plans and prioritizes work to meet commitments aligned with organizational goals. Making proper notifications (to Superintendent, Process Supervisors, Engineers, Reliability, Environmental, Maintenance, Safety, etc.) concerning injuries, emergencies, environmental upsets, including flaring, rate deviations, and unit upsets.
• Decision Quality - Makes good and timely decisions that keep the organization moving forward. For example, consistently demonstrates strong judgment; may be sought out by others for expertise and guidance.

• Legally authorized to work in the job posting country
• High School Diploma or GED equivalent
• Valid driver’s license
• 5 or more years of direct operations experience in a refinery or a related industry
• 1 or more years of direct Supervisory experience
• Willing and able, with or without reasonable accommodation, to perform and comply with the following:
  • Work at least a 12-hour rotating shift, which…