Outsourced IT Intern; Billings MT - Summer

We are looking for an intern to join our Technology Consulting team!

Internship Duration: May - August

Majors: Management Information Systems, Computer Science, Etc.

Location: Billings, Montana

Eide Bailly is a Top 25 CPA and business advisory firm with over 50 offices in the U.S. and India. Since 1917, we’ve built our firm around one thing: people. We believe meaningful work starts with meaningful relationships — with our clients, our communities, and each other. That’s why we focus on creating an environment where you feel supported, connected, and empowered to grow.

You’ll be part of a team that values authenticity, fosters trust, and provides you with the tools to thrive.

• You’ll belong. We foster an inclusive, supportive environment where people look out for each other. You’re a valued part of the team from day one.
• You’ll grow. You’ll get hands‑on experience with a variety of clients and industries or projects, all while working directly with experienced professionals who want you to succeed.
• You’ll be supported. Whether it’s your Eide Guide, Career Advisor, or a co‑worker you meet at lunch, you’ll always have someone available to answer questions and help you navigate your career.
• You’ll have balance. Meaningful work is only one part of a meaningful life. We offer flexibility and benefits designed to support your well‑being — inside and outside of work.
• You’ll have fun. Yes, we’re accountants and business advisors — but we also like to celebrate, connect, and have a good time. Office events, volunteer opportunities, and casual team activities are all part of the experience.

• Traveling onsite to clients from time to time.
• PC Setup and deployment.
• Study and work towards completing industry-accredited certifications.
• Attend trainings, workshops, and pass off onboarding requirements.
• Attend and participate in team meetings where you will discuss client issues and solutions, and how to better the team.
• Work closely with client stakeholders to gather requirements and to discuss the more technical aspects of client issues and requirements.
• Help conduct assessments of client needs while considering the different facets of the Outsourced IT services.
• Maintain awareness of technology trends and issues to apply that knowledge to client issues and solutions.
• Manage client relationships with integrity by monitoring client needs and building value into professional service.
• Actively seek and provide feedback to develop the firm’s Outsourced IT team.
• Support Managed Service customers.
• Field 1st level help desk calls.

• Configure, deploy, assess usage, and build customers solutions using Microsoft 365 service technologies.
• Design and implement various technologies for clients with high availability, disaster recovery, performance and reliability for network and server systems.
• Consult with clients to provide recommendations on how to improve their technical environments and ensure a high-level of uptime.
• Conduct assessments of client cybersecurity practices, including activities related to penetration testing, incident response, digital forensics, software development, application security, etc.
• Develop formal client reports and templates outlining the conclusions and recommendations of cybersecurity assessments.

• Consulting Aptitude
• Ownership – Able to work independently and proactively, identifying issues and raising them to management, as well as offering potential solutions.
• Communication – Ability to communicate timely and effectively with clients, project managers, team leads, and co‑workers.
• Collaboration – Able to work with different departments and teams to maintain productivity and add value.
• Ambition – Initiative to dig into the "why" of various results and a desire to grow responsibility to become a domain expert.
• Problem Solver – Flexibility to handle rapidly changing project priorities and timelines.
• Technical Aptitude
• Working towards a bachelor's degree or technical trade school in IT, computer science, management information systems, infrastructure security, or can demonstrate equivalent work experience.
• Interest in Microsoft…