Banquet Captain - DoubleTree Hilton Billings, MT

Banquet Captain - Double Tree by Hilton Billings, MT

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

This range is provided by Hotel Equities. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Responsible for training, assisting and supervising banquet house persons in the setting up, cleaning, servicing and maintenance of banquet equipment, function rooms and related service areas, ensuring guest satisfaction, the achievement of company standards, safety policies and profit maximization.

• Review the BEO and day work assignments.
• Assign and direct the set-up duties relative to preparing for functions.
• Assist house persons in physical set-up, cleaning and arrangement of tables and equipment according to BEO specifications while adhering to standards of job safety.
• Monitor and enforce SOPs, policies, procedures and regulations while supervising and performing duties and guest related activities.
• Inspect all function rooms for completeness and accuracy.
• Direct/assist in refreshing rooms during breaks.
• Receive and issue packages for guests for related functions.
• Properly maintain, store and secure all banquet equipment.
• Drive vehicles for pick-up and return of rented/borrowed items and for outside functions.
• Assist banquet servers as needed.
Complete work orders on any damaged equipment for repair.
• Serve on one of hotel's committees.
• Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
• Complete assigned paperwork per event or function.
• Complete all side work during and after events.
• Organize and stock all products used or help prepare for next day’s events during server downtime.
• Return and maintain all equipment used in proper areas; wipe down and keep neat in banquet areas.
• Dispose of all buffet food properly.
• Coordinate with Chef’s on leftover food and proper labeling, dating and storage for plated and buffet style events.
• Keep banquet areas neat, clean, wiped down and ready for next day’s business.

• High School diploma / Secondary qualification or equivalent.
• Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
• Thorough knowledge of the catering and food profession.
• Knowledge of policies and procedures and ability to determine course of action based on guidelines.
• Strong oral and written communication skills.
• Moderate hearing, vision, speech and comprehension to interact and read BEO requests.
• Ability to lift, push, pull, carry heavy banquet items (up to 75% of the time).
• Bending and mobility required for cooking, 5-10 times a day.
• Full range of mobility; travel 30-50 feet regularly throughout the day.
• Stand for preparation or plating: up to one hour at a time, 3-5 times a day.

• Passionate about people and service.
• Strong communication skills for interacting with guests and employees.
• Reading and writing abilities for completing paperwork and logging updates.
• Basic math skills for handling cash or credit.
• Problem‑solving, reasoning, motivating and training abilities.
• Ability to work a flexible schedule including nights, weekends and/or holidays.

• Salary $16.00/hour plus gratuity
• Team Driven and Value‑Based Culture
• Vacation & Holiday Pay
• Same‑day pay available
• Employee Assistance Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Flexible spending account
• Life insurance
• Parental leave

• Mid‑Senior level

• Full‑time

• Management and Manufacturing
• Hospitality

Referrals increase your chances of interviewing at Hotel Equities by 2x

Apply BELOW