Director for Military and Veterans Student Success

General Statement

Montana State University Billings is a preferred employer in the region-WE WANT YOU!

The following are reasons why you should join our team:

• Work-life balance
• Holidays-10 paid holidays per year and 1 Floating Holiday
• Vacation- 15 days per year (New Employees to 10 years; after 10 years the accrual rate increases)
• Sick Leave – Earned at an accrual rate of .0416125 for each hour in pay status.
• Employee and Dependent Tuition Waiver
• Opportunities to engage in professional development opportunities
• Committed to employee wellness and access to a robust Employee Assistance Program
• Medical Benefits that are robust and affordable
• Visit MUS Benefits to learn more about our benefit package including:
  Medical, Vision, and Dental Life Insurance and Long Term Disability are incorporated into our benefits. Learn more about our retirement benefits at MUS Retirement.
• Opportunities for career growth and a variety of career paths
• Campus vibrancy- coffee shops, FREE attendance to MSUB concerts, athletic events, and lectures, access to recreation center, library, etc.
• Beautiful campus environment that features our MSUB Mile walking path

The Director collaborates with the Office of Admissions, TRIO Veterans Upward Bound, TRIO Educational Opportunities Center, veteran service organizations, military units, and government partners to recruit and support prospective veterans and military-affiliated students.

• Partnering with the Office of Admissions on developing and implementing a strategic enrollment plan focused on recruitment, retention, and graduation.
• Representing the MVSC at campus and community recruitment events.
• Assisting with VA eligibility, required documentation, and military‑related enrollment processes. (e.g. VA Education Benefits, DoD Tuition Assistance, MyCAA, and state level tuition waivers)
• Supporting prospective students with MSUB applications and course placement‑related preparation.
• Collaborating with MSUB student support areas assisting with FAFSA completion.
• Partnering with TRIO Veterans Upward Bound and the Office of Admissions on pertinent orientations for veterans and military affiliated students.
• Supporting professional and faculty academic advisors with course registration and managing priority enrollment processes

• Providing timely communication regarding deadlines and available support services.
• Mentoring students and addressing challenges that may impact academic performance and progression towards degree completion.
• Monitoring course registration and respond to academic alerts.
• Completing required internal and external reporting.
• Helping students and families navigate benefit‑related issues.
• Connecting students with academic support services on both campuses, including the Office of TRIO Programs, Disability Support Services, and the Academic Support Center.
• Maintaining study spaces and computer lab resources within the MVSC on both campuses.
• Linking students to MSUB and community veteran resources, including Student Health and Wellness Services.
• Supporting the organization and operation of a campus veterans’ club.
• Facilitating access to scholarships and opportunities within the Montana National Guard, Air Guard, Army Reserves, and ROTC.

• Communicating graduation requirements and timelines.
• Assisting with graduation applications and related documentation.
• Coordinating recognition of graduating veterans.
• Connecting students with employment resources, including MSUB Career and Employment Services.
• Advising students on post‑graduation plans and continued access to military support services.

• TRIO Veterans Upward Bound
• MSUB/City College student support departments:
  • Admissions
  • Jacket Student Central
  • Office of TRIO Programs (primarily TRIO SSS and TRIO EOC)
  • Disability Support Services
  • MSUB Student Health and Wellness Services (SHS)
  • MSUB Academic Advising
  • Career and Employment Services
  • Financial Aid and Scholarships
  • MSUB school certification official
  • MSUB Academic Support Center
• VA Vet Center
• Montana Veterans Affairs Office
• Local, state, national veterans service organizations
• Montana National Guard and Air Guard, US Army…