Technical Assistant Surgical Services

About Us

Billings Clinic is a community‑owned, not‑for‑profit, physician‑led health system based in Billings with more than 4,700 employees, including over 550 physicians and non‑physician providers. Our integrated organization consists of a multi‑specialty group practice and a 304‑bed hospital. We are recognized nationally for exceptional quality and are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

We provide a comprehensive and competitive benefits package to all full‑ and part‑time employees (minimum of 20 hours per week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.  for more information or download the Employee Benefits Guide.

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®‑designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re‑designation process happens every four years.  to learn more!

All new employees must complete several pre‑employment requirements prior to starting.  to learn more!

Shift: Day
Employment Status: Full‑Time (.75 or greater)
Hours per Pay Period: 1.00 = 80 hours every two weeks (Non‑Exempt)
Starting Wage (DOE): $17.00 – 21.25

The Technical Assistant is responsible for providing administrative and secretarial support for the Director, Managers, Clinical Coordinators and staff of one or more departments, including record and manual maintenance, establishing essential presentations and databases, extensive travel arrangements and first line interactions regarding internal/external customer concerns.

• Maintain department databases, primary records, manuals, and reference materials; design and produce correspondence, memorandums, documents, forms, newsletters, reports, metrics, and data graphs.
• Provide administrative and secretarial support to Directors, Managers, Clinical Coordinators and staff, including receiving and assisting visitors/callers, file and record management, telephones, meeting preparation and minutes.
• Coordinate appointment calendars, arrange meetings, prepare agendas, meeting notices and presentation materials, attend and transcribe meeting minutes, monitor allocation of expenses to cost centers, obtain special services, and maintain supply and site preparation for events and educational offerings.
• Assist in collating and scheduling department evaluations for Director and Managers and maintain Billings Clinic policies and procedures.
• Coordinate travel arrangements for Directors, Managers, Clinical Coordinators and staff, including researching costs, completing travel expense forms, and obtaining necessary signatures.
• Communicate with internal/external customers to identify concerns, route to appropriate resources and follow up to ensure matters are addressed promptly and efficiently.
• Represent department in delegated committees and meetings as needed.

• Education: High School or GED
• Experience: 1 year of progressive experience in coordinating activities and information/data maintenance, preferably in a health care field; customer service skills interacting effectively with employees, leadership, physicians, and external vendors.
• Must successfully complete the Level I competency assessment prior to promotion or demonstrate equivalent proficiency.
• Ability to analyze basic inquiries and determine appropriate action in conjunction with the Supervisor; utilize Service Recovery when appropriate.
• Interpersonal skills enabling response to a variety of non‑complex inquiries and requests; ability to deal with difficult situations in a mature and professional manner.

Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability.

To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.