Administrative Support Supervisor

Job Description - Administrative Support Supervisor (10203) )

Position Title:

Administrative Support Supervisor

To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at www.state careers.mt.gov
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The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Disability Employment and Transitions Division. Vocational Rehabilitation and Blind Services (VRBS) is a program within the Disability Employment Transitions Division (DETD), governed by the Department of Public Health and Human Services.

• Work with the VRBS Executive Leadership team in policy and procedure development and implementation.
• Provide technical assistance and training to statewide VRBS administrative support professionals.
• Create, proofread, and edit documents.
• Lead Administrative Professional Team meetings.
• Develop VRBS procedures.
• Manage and direct public and medical community relations to promote timely receipt of quality medical evidence required for program eligibility.
• Maintain business relationships with a statewide network of Community Rehabilitation Providers (CRPs), community agencies, vendors, and educational training programs.
• Enter and verify data, generate reports, and notify staff of fiscal and case management deadlines.
• Ensure encumbrances, payments, and purchases are made in accordance with policy, procedure, accounting principles, and audit requirements.

• Knowledge of administrative support and office management practices and techniques for establishing and assigning work, and supervision of staff.
• Leadership skills to provide clear directions, technical assistance, and guidance.
• Ability to be flexible and balance literal adherence to rules with use of policies as a guide.
• Ability to organize and prioritize work.
• Ability to handle and maintain confidential information.
• Ability to establish and maintain effective work relationships.
• Excellent customer service and communication skills.
• Ability to use reason and logic to recognize and solve problems.
• Analytical skills to understand complex data requirements.
• Ability to work well both independently and as part of a multidisciplinary team.
• Proficiency with personal computer and general office equipment: spreadsheets, word processing, database, email, internet, and other programs.
• High School Diploma or equivalent.
• Two years of administrative assistance or office support experience.
• Two years of supervisory experience.
• Other combinations of education and experience may be considered on a case‑by‑case basis.

Benefits include healthcare coverage, retirement plans, paid vacation, sick leave, holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program.

Salary: $24.01 per hour. The position may be eligible for a statutory $1.00 an hour base pay increase effective July 1, 2026.

Regular full‑time with possible telework eligibility (telework schedule must be supervisor approved). Travel: 5% of the time.

Regular employee status, standard job type.

• Cover Letter – Describe your experience working with individuals who live with disabilities.
• Resume

Successful applicants will be subject to background checks and reference checks. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

This position may be eligible for partial telework within Montana. Specific conditions will be provided by the supervisor and must adhere to state policy. The position is open until filled; the first screening of candidates will take place on December 26, 2025.

Margaux Lilly
margaux.lilly2
406‑444‑3136

The State of Montana does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity, pregnancy, childbirth, age, disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.

Posting Date:
Dec 16, 2025, 4:05:08 PM (closing date: ongoing)