Field Service Technician
Listed on 2026-03-01
-
Trades / Skilled Labor
Field/Service Technician, Maintenance Technician / Mechanic, Installation Technician
Billerica, United States | Posted on 02/18/2026
Imagine being able to meet your leader BEFORE applying!
Location: Shop-Based in Billerica with Nationwide (limited international) Travel
Travel: Approximately 50–60% (Primarily Monday–Friday)
Compensation: $80,000 – $100,000 Base Salary + Travel Per Diem + Overtime Opportunity
Reports To: Service & Shop Manager
Mission of the RoleThis position exists to build, commission, troubleshoot, and optimize industrial food processing equipment for major North American manufacturers.
When production lines go down, the cost can exceed $40+ per minute. The mission of this role is to ensure equipment is assembled correctly, commissioned efficiently, and supported professionally—minimizing downtime and maximizing customer confidence.
You are not only servicing machinery—you are representing the organization in the field.
Why This Role Matters- Take ownership of full equipment builds in the shop
- Travel to customer facilities to commission and train
- Diagnose and troubleshoot PLC-driven systems
- Deliver a high-level, professional customer experience
This hybrid role is ideal for someone who values both structured shop work and the autonomy and visibility of field service.
What Success Looks Like (Performance Objectives)Take full responsibility for assembling assigned machinery in your bay. Perform mechanical assembly, panel mounting, and field wiring on energized 480V systems.
Travel Monday–Friday to install and commission equipment at customer facilities across the U.S. (occasional international travel possible). Ensure safe startup, operational accuracy, and production readiness.
Diagnose issues using laptop-based tools. Work primarily with Allen Bradley systems (Micro Logix transitioning to Compact Logix), HMIs, and variable frequency drives.
Provide hands‑on instruction to operators, maintenance, and sanitation teams. Help customers optimize product performance and machine efficiency.
Respond to scheduled maintenance shutdowns and occasional short‑notice service calls.
Be the trusted technical expert customers call first. Field service drives long‑term growth.
This is not a road-warrior-only position, and it’s not a static bench technician role. It’s a balanced, high-impact technical position for someone who wants ownership, travel, and the opportunity to become a trusted technical authority in a specialized industrial space.
If you take pride in solving problems, enjoy working directly with customers, and want a mix of shop-based build work and field execution—this role delivers both challenge and growth.
Requirements Electrical & Controls (Preferred Strength)- Experience working with 480V industrial systems
- Comfortable performing field wiring to motors and drives
- Ability to modify/load programs and troubleshoot HMIs
- Understanding of VFDs and motor control systems
- Comfortable using a laptop for diagnostics
- Light fabrication and mechanical assembly
- Proficient with hand tools (ratchets, wrenches, sockets)
- Ability to install pumps, motors, and components
- Ability to read electrical and mechanical drawings
- Must have served in the U.S. Army, U.S. Navy, U.S. Marine Corps, U.S. Air Force, U.S. Coast Guard, U.S. Space Force, U.S. Reserves, or U.S. National Guard.
- Naturally curious and mechanically inclined
- Electrically biased with strong troubleshooting mindset
- Calm under pressure when equipment is down
- Professional and confident with customers
- Comfortable working independently
- Enjoys variety: shop structure + field autonomy
- 50–60% travel
- Typically depart Monday morning, return Friday
- Installations usually last one week
- Occasional short‑notice travel for breakdown response
- Limited international travel possible
- Small, hands‑on team (2–3 technicians)
- Each technician owns their machine build
- Direct access to a technically experienced, hands‑on manager
- High accountability, high visibility
Base Salary: $80,000 – $100,000 (commensurate with experience)
Paid time off
Professional development and cross‑training
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).