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Sr. End User Support Specialist Billerica, MA
Job in
Billerica, Middlesex County, Massachusetts, 01821, USA
Listed on 2026-03-03
Listing for:
Phantom Staffing
Full Time
position Listed on 2026-03-03
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
Requirements:
- 7+ years experience supporting/administering desktop/mobile operating systems and enterprise user accounts
- Associates Degree in a technology related field or equivalent experience or A+ certified or similar
- Hands-on using helpdesk ticketing systems (Manage Engine, Service Now, JIRA, etc.) to manage customer requests
- Experience administrating and supporting Windows 10 Enterprise, Bitlocker, Office 365 (One Drive, Teams, Outlook)/Office Suite, Active Directory, SCCM, Microsoft Edge/IE, Single Sign On, MFA, troubleshooting group policy
- Experience with Exchange Online mailbox management, calendaring, and synching across multiple clients
- Excellent written and verb
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