Customer-First Desktop Support Specialist

ABOUT US

Davis Technology Management is a successful technology company in the IT staffing, Technology Consulting and IT Managed Services sector. Our focus is crafting technical and staffing solutions that empower businesses and foster growth. Our foundation is built on a commitment to our Core Values, and a team dedicated to bridging the gap between innovative IT solutions and businesses seeking to navigate the complexities of the digital age.

At the heart of everything we do, we’re dedicated to exceeding expectations and creating RAVING FANS both within our internal team and amongst our clients.

• Support site equipment such as, but not limited to, local area networks, voice and data communications, site hardware and software and site infrastructure
• Directly or indirectly assist other groups in IT services to help them complete their specific tasks
• Maintain high levels of internal customer satisfaction with utmost respect and dedication
• Meet or exceed mutually established key objectives
• Maintain high levels of standards in interpersonal skills such as verbal and written communication
• Maintain high level of technical skills and strive to expand on technical knowledge through self-education or company provided education
• Follow and enforce IT corporate standards and policies