Sr. End User Support Specialist Billerica, MA
Listed on 2026-01-14
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator
Sr. End User Support Specialist Billerica, MA About the job Sr. End User Support Specialist Billerica, MA
Requirements:
7+ years experience supporting/administering desktop/mobile operating systems and enterprise user accounts
Associates Degree in a technology related field or equivalent experience or A+ certified or similar
Hands‑on using helpdesk ticketing systems (Manage Engine, Service Now, JIRA, etc.) to manage customer requests
Experience administrating and supporting Windows 10 Enterprise, Bitlocker, Office 365 (One Drive, Teams, Outlook)/Office Suite, Active Directory, SCCM, Microsoft Edge/IE, Single Sign On, MFA, troubleshooting group policy
Experience with Exchange Online mailbox management, calendaring, and synching across multiple clients
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).