More jobs:
Data entry, Customer Service/HelpDesk
Job in
Billerica, Middlesex County, Massachusetts, 01821, USA
Listed on 2026-03-12
Listing for:
Roessel Joy
Full Time
position Listed on 2026-03-12
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Fully remote but MUST be located in Massachusetts - the hours are M-F 4pm-10pm
A fast-paced commercial services company is seeking atemporary Data Entry Specialist to help streamline email inquiry processes. This role ensures all client emails are properly logged, tracked, and escalated to the appropriate team. This position is ideal for someone detail-oriented, tech-savvy, and comfortable working evenings and weekends.
Responsibilities- Monitor a shared company email inbox for client inquiries
- Log tickets accurately into the internal system
- Notify the on-duty supervisor when tickets are logged
- Ensure all inquiries are tracked and addressed promptly
- Prior data entry or customer service experience
- Strong technical skills and comfort navigating internal systems
- High attention to detail and organizational skills
- Availability to work evenings and weekend shifts
If you are interested in this role send me an email at
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