Utility Service Worker

Salary : $38,145.12 Annually
Location : Big Spring, TX
Job Type: Full-Time
Job Number:
Department: Distribution & Collection
Division: Public Works
Opening Date: 11/20/2025

This position is responsible for participating in the repair and maintenance of water and sewer mains, lines and meters.

• High School Diploma/GED.
• Ability to read, write and perform basic mathematical calculations.
• One year of experience in general underground utility construction maintenance or plumbing activities.
• Possession of a valid driver's license issued by the State of Texas for the type of vehicle or equipment operated.

Essential duties and functions may include the following:

• Participates in the maintenance and repair of water and wastewater mains and lines.
• Investigate and inspect water distribution and wastewater collection systems.
• Install, maintain, excavate, repair, replace, backfill and locate water and wastewater infrastructure.
• Backfills all excavated areas.
• Repairs or replaces leaking water meters; replaces valves and couplings.
• Provides traffic control at work sites to ensure a safe working environment. Places and gathers cones, flags, set out traffic signs, etc.
• Flushes water lines and fire hydrants.
• Connects and disconnects water and sewer services.
• Responds to complaints regarding low water pressure.
• Locates leaks in water and wastewater lines.
• Responds to emergency service calls as required; remains on call after hours a minimum one week per month. The employee may be required to work overtime or comp time with little, or no notice at any hour or day of the year, as needed.
• Fills out and completes paperwork, forms and work orders for assigned jobs.
• Assists in the basic operation, inspection, and maintenance of a variety of vehicles and heavy equipment.
• Assist in the set up, operation, and maintenance of a variety of safety-related equipment according to the City's safety procedures and SOP.
• Perform labor intensive work and other related duties as assigned.

• Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
• Knowledge of the safety policies and procedures pertaining to the repair and maintenance of water and sewer mains and lines.
• Knowledge of the methods and practices of maintaining and repairing water and sewer mains and lines.
• Skill in the use of such tools as a backhoe, sewer jet and vac-con truck, tamper, jackhammer, chop saw, and various hand tools.
• Skill in the construction, maintenance, and repair of water and sewer lines and mains.
• Skill in reading and interpreting maps, plans and drawings.
• Skill in oral and written communication.

SUPERVISORY CONTROLS
The Distribution and Collection Superintendent or the Distribution and Collection Supervisor assigns work in terms of somewhat general instructions to the Senior Utility Service Worker. The Senior Utility Service Worker ensures that the Utility Service Worker performs his duty while working with one another. The Distribution & Collection Manager, Distribution & Collection Superintendent & the Distribution and Collection Supervisor will check work for compliance with instructions and established procedures, accuracy, and the nature and propriety of the final results.
GUIDELINES
Guidelines include work orders, City and department policies and procedures. These guidelines are generally clear and specific but may require some interpretation in application.
COMPLEXITY
The work consists of related water and sewer maintenance and repair duties.
SCOPE AND EFFECT
The purpose of this position is to assist in the maintenance and repair of water and sewer lines and mains. Successful performance facilitates the speed and accuracy of repairs and service and contributes to the efficient operation of the department.
PERSONAL CONTACTS
Contacts are typically with co-workers, other utility workers, and the general public.
PURPOSE OF CONTACTS
Contacts are typically to exchange information and provide services.
PHYSICAL DEMANDS

Continuous outdoor activity, frequent sitting, standing, walking, squatting, bending, twisting upper body, climbing, exposure to extreme heat, cold, noise, mechanical hazards, fume/odor hazards, toxic waste/material hazards, occasional kneeling, and crawling. The employee lifts light and heavy objects and uses tools or equipment requiring a high degree of dexterity.
WORK ENVIRONMENT

The work is typically performed outdoors, where the employee is exposed to noise, dust, dirt, grease, machinery with moving parts, occasional inclement weather, and possibly infectious diseases. The work requires the use of safety devices such as masks, goggles, or gloves.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY
None
There are a wide variety of benefits available to City of Big Spring employees. These benefits include health, dental, life and disability insurance, optional life insurance plans, flexible spending account for health expenses, an Employee Assistance Program,…