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Manager of Services

Job in Big Rapids, Mecosta County, Michigan, 49307, USA
Listing for: Ferris State University
Full Time, Part Time position
Listed on 2026-01-30
Job specializations:
  • HR/Recruitment
    Employee Relations, Talent Manager, HR Manager
Salary/Wage Range or Industry Benchmark: 75000 - 79000 USD Yearly USD 75000.00 79000.00 YEAR
Job Description & How to Apply Below
Position: Manager of Employment Services

Position Title:Manager of Employment Services Location:Big Rapids (Main Campus) Department:

53000 - Human Resources

Advertised Salary:$75,000-$79,000. Salary commensurate with education, experiences and other requirements. Benefits:

Comprehensive benefit package (health care, vacation, etc.). Please see the following link for a list of benefits offered with this position.

Admin / Admin Temp Benefit Plans

FLSA:Exempt Temporary/Continuing: Continuing Part-Time/Full-Time:Full-Time Union Group:N/A Term of Position:12 Month At Will/Just Cause:Just Cause Summary of Position:Under the direction of the Chief Human Resources Officer, the position oversees the employment processes, develops operating procedures and provides staff supervision and training. Responsibilities include ensuring employment process are in compliance with both external and internal requirements, provide direct support to both internal and external customers.

Position Type:Staff Required Education:Bachelor's degree in Human Resources, Management or Business Administration. Required Work Experience:At least five years of recent leadership experience in the employment area with a large employer.
At least three years of demonstrated experience in supervising multiple staff (4 or more) in the human resources area.
Demonstrated experience with a multi-faceted employee management system.
Knowledge of policies, procedures, laws, and regulations related to employment. Required Licenses and Certifications: Physical Demands:
  • Office Environment
  • Moving
  • Reaching
  • Sitting
  • Twisting
  • Repetitive movement
Additional Education/Experiences to be Considered:

Experience with Banner
Work experience in a higher ed capacity
Experience working with multiple unions
Multi State employer experience Essential Duties/Responsibilities:Develop, implement and evaluate employment processes and procedures. Ensure processes and procedures align with the university mission, goals and strategic plan.
Lead the employment process ensuring we are relevant and responsive to the needs of the university.
Ensure a strong customer service model that ensures that HR meets the needs of the students, faculty and staff.
Ensure compliance with governmental laws and regulations.
Coordinate the collection, compilation and maintenance of information necessary to carry out applicable human resources functions. Prepare periodic reports as necessary or requested.
Provide hiring process support to search committees.
Oversee the hiring process including position description creation and maintenance, hiring approval process, and posting and recruitment activities.
Manage new hire activities, including offer letters, new employee paperwork and onboarding.
Oversee the personnel action form (PAF) process to ensure compliance with university policy & procedures, bargaining unit contracts and other items as appropriate.
Oversee the applicant management system. Ensure the system is functioning properly, is updated as needed and that the information in the system is accurate.
Oversee the applicant management system to ensure postings are closed properly and in a timely fashion
Oversee the employee performance management process.
Oversee the unemployment process to ensure we are responsive and meet requirements of both the university and legal requirements.
Work with the CHRO to assure compliance with various laws, such as wage and hour, immigration and FLSA.
Lead the Ferris Faculty Association Supplemental Market Adjustment process.
Work with other HR staff to ensure completion of various University reports including but limited to IPEDS, HEADS and CUPA-HR.
Lead the hiring and training process and supervision for the HR employment team employees.
Serve as back-up to Banner HR related tasks associated with data security.
Oversee the annual service awards and employee recognition program.
Work with the HR data analyst to ensure HR data is accurate and relevant.
Work with the Manager of Benefits to ensure information is processed from the employment area for onboarding and exiting, accurately and timely.
Lead the HR process for annual salary increases, step changes or other employee transactions.
Serve as back-up when the CHRO is not available.
Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty and staff to thrive authentically.
Support, promote, and develop university student enrollment and retention initiatives.
Perform any other duties assigned within the position classification area.

Marginal Duties/Responsibilities: Skills and Abilities:Excellent interpersonal, oral and written communication skills.
Ability to organize and coordinate a number of complex projects at the same time.
Must be very organized and detail oriented.
Must be able to work under stress and meet established deadlines.
Ability to proficiently use Microsoft Office products.
Demonstrated successful experience working directly with people from diverse backgrounds, including cultural,…
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