ELearning Media & Video Support Assistant - Level II; Student Position

Apply now Job no: 497531 Work type: Student Employment - General Location: Big Rapids, MI 49307 Categories: Student Employment - General Position Title: eLearning Media & Video Support Assistant - Level II (Student Position) Big Rapids, MI Department: Extended & International Operations Advertised Salary: $14.00-$14.49

Provide specialized technical support focused on video and media production for instructional use in Canvas. This position supports faculty, students, and eLearning staff with creating, editing, managing, and improving multimedia content used in courses, training, and documentation. The role requires advanced technical skills, independent problem‑solving, and attention to accessibility and quality standards.

• Demonstrated experience with video and media production tools
• Experience editing video and audio content for instructional or communication purposes
• Strong technical aptitude and ability to troubleshoot media‑related issues
• Strong communication skills and ability to explain technical concepts to non‑technical users

• Support faculty and students with video creation for instructional use in Canvas
• Edit and enhance video and audio content to improve clarity, quality, and instructional effectiveness
• Assist with recording, editing, and publishing media using Canvas Studio, Zoom, and other supported platforms
• Troubleshoot media‑related issues such as upload errors, playback problems, and file compatibility
• Apply captions and support accessibility compliance for instructional media
• Create short instructional videos, screen recordings, and media‑based tutorials
• Assist eLearning staff with multimedia development for courses, training materials, and documentation
• Organize and manage media files following established storage and naming standards
• Communicate technical recommendations and project progress clearly and professionally
• Support special projects requiring advanced video and media production skills

Number of Positions Available: 1

Ferris State University, an affirmative action/equal opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student‑focused environment that values opportunity, collaboration, diversity and educational excellence. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University’s policy on non‑discrimination, visit:
Ferris Non‑Discrimination Statement.

Job Close Date:
Feb 2, 2026