Senior Network Operations Engineer

Senior Network Operations Engineer

Company: Swatch Group Services

Overview: You will support and maintain Swatch Group’s global network infrastructure. As a senior expert, you handle complex operational challenges, act as a key escalation point, and drive continuous improvement.

• Operate and maintain core network infrastructure (routers, switches, internal firewalls, WLANs)
• Monitor performance, availability, and security of network systems
• Act as primary escalation point for complex network incidents (1st/2nd level support)
• Collaborate with Network Engineering and Architecture teams to implement best practices and maintain accurate documentation and diagrams
• Work closely with local and international IT teams to ensure alignment and service continuity
• Drive continuous improvement initiatives across network operations and automation
• Serve as Engineer on Duty according to the planned schedule

• Deep expertise in enterprise networking technologies (Cisco, Fortinet, Riverbed)
• Strong experience with routing protocols (BGP, OSPF, EIGRP), switching, and network segmentation; proficiency in WAN, LAN, WLAN environments
• Hands‑on experience with SIEM platforms (e.g., Splunk)
• Familiarity with F5 BIG‑IP or similar load balancing/application delivery technologies
• Service‑oriented with customer focus
• Solid grasp of IPv4/IPv6, QoS, VLANs, and multicast technologies

• Bachelor’s degree or equivalent in Computer Science
• 5 years of relevant operational experience
• Certifications:
  
  Cisco CCNP, Azure Network Engineer Associate, Fortinet, CompTIA Network+

• Fluent in French, German, or English
• Additional languages welcome

Longue-Rue / Länggasse 85, 2504 Biel/Bienne, Switzerland (Bern)

The Swatch Group Services Ltd, Chemin du Long-Champ 119, CH-2504 Bienne, Switzerland

Associate

Full‑time

Information Technology

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