Business Support Administrator
Listed on 2026-01-14
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Administrative/Clerical
Healthcare Administration -
Healthcare
Healthcare Administration
We are looking for a highly motivated and multi‑skilled Business Support Administrator to join the North Devon Older Persons Mental Health (OPMH) Community team based in Abbotsvale, Bideford Hospital.
You will get job satisfaction in helping colleagues and patients efficiently and compassionately. You will be supported and trained to reach your professional best, with opportunities for continuing development, training and career progression. There's lots more to working at Devon Partnership Trust – if you would like to apply or find out more, please get in touch.
This is a part‑time post working 15 hours per week, ideally Thursday and Friday.
Please note interviews are on hold to take place on Wednesday 28 January 2026.
Main DutiesThe Business Support Administrator does the administration of all tasks in supporting a team of clinical staff assessing and caring for patients within the community. Duties include answering telephones, office and reception cover, typing all correspondence, assessment letters, appointment and clinic letters, minuting team meetings using Microsoft Word, creating and managing Excel spreadsheets, and updating our patient record system, Systm One.
Work is usually filtered via a shared email where all admin staff pick up tasks.
We provide mental health & learning disability services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing, striving to use our expertise & resources to deliver high quality services that are safe & focused on people's recovery.
Our ValuesWe recruit employees based on qualifications & experience, but also on behaviours underpinning our core values. These include commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We live these values by offering a smile, making time for people, challenging ourselves & others, and being open to new ideas.
EEO StatementWe are committed to being an inclusive employer & encourage applications from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part‑time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health & learning disabilities. We are a Disability Confident Employer.
Job DetailsPay scheme: Agenda for change
Band: Band 3
Salary: £24,937 to £26,598 a year pro rata (15 hours per week)
Contract: Permanent
Working pattern: Part‑time
Date posted: 12 January 2026
Reference number: C9369‑25‑0971
Location: Bideford Hospital, Abbotsham Road, Bideford, Devon, EX39 3AG
Person SpecificationExperience (Essential)
- Excellent organisational skills
- Ability to prioritise workload and adapt to change when required
- Previous experience of working within an administrative or secretarial team
- Experience of dealing with confidential and complex information
- Previous experience working in a Healthcare or Social Care administrative setting
Experience (Desirable)
- Ability to take accurate formal and informal minutes
- Demonstrate good numeracy and literacy skills
Qualifications (Essential)
- Business Administration Level 3 or T Level qualification in Management and Administration, or equivalent experience.
- GCSE English or equivalent.
- Evidence of continuing professional and personal development.
Qualifications (Desirable)
- ICDL (International Computer Driving Licence), or equivalent experience
Employer name: Devon Partnership NHS Trust
Address: Bideford Hospital, Abbotsham Road, Bideford, Devon, EX39 3AG
Website:
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