Donation Specialist

Goodwill Northern New England — Good Works Here!

At Goodwill, we believe in the power of work to transform lives. As a nonprofit organization, we are dedicated to helping individuals facing barriers to employment find meaningful work opportunities. When you join our team, you become part of a community passionate about making a positive impact.

Here, you'll be part of a team that values collaboration, respect, and diversity. We celebrate each team member's unique strengths and abilities, fostering an inclusive workplace where everyone feels valued and empowered. Working together creates a welcoming and supportive atmosphere for our customers, clients, and fellow employees.

• Medical, Dental, Life, and Vision insurance.
• 403(b) retirement plan with employer match.
• Paid Short- & Long-Term Disability.
• Generous PTO Plan.
• 30% employee discount at Goodwill stores in ME, NH & VT.
• Life navigation services (free counseling and help), telehealth services.

Goodwill stores handle hundreds of donations daily, and we are hiring quick‑thinking, hardworking individuals to perform light warehouse work. Donation Specialists greet donors, accept donations, and use light machinery to move heavy loads. They also sort donations by type and quality, decide which items to accept, and politely explain rejections to customers.

In the “back room” of our store, each day brings new challenges and experiences. As a Donation Specialist, you’ll receive comprehensive safety training, including operation of pallet jacks and other essential equipment to handle donations effectively.

• Inspect, accept, track, and sort donations into the correct value stream.
• Provide the best‑in‑class customer experience to donors, issuing donation receipts, and ensuring every interaction is positive.
• Operate power equipment to organize and store donated products efficiently.

• A positive, friendly attitude that fosters a great work environment.
• Basic mathematical and literacy skills.
• Ability to use essential job equipment and tools.
• Flexibility to work varying schedules, including evenings and weekends.
• Successful completion of a criminal background check.
• Physical capability to lift and move objects, up to 100 lbs occasionally, 50 lbs frequently, and 20 lbs constantly.

• Prior experience in light manufacturing, warehouse work, or donation‑related tasks.
• High school diploma, GED, HiSET, or equivalent.