Patient Service Specialist-Pediatrics

Location:

Biddeford, ME
Facility:
Medical Group Practices

Schedule:

Full Time

Shift: Day
Job Category:
Clerical/Administrative Support
Req #: 61037
Date Posted:
Dec 22, 2025

Clerical/Administrative Support
Req #: 61037

For a limited time, Maine Health is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current Maine Health employees are ineligible; former Maine Health employees are ineligible until greater than 6 months separation from employment.

Patient Service Specialist (PSS) – Pediatrics
Biddeford, Maine

Physical address: 9 Healthcare Drive Biddeford, ME

Position Type

Full-Time, 32 hours per week On-Site (No Remote Flexibility)

Schedule

• Hours:
  
  8:30 AM – 5:30 PM

Maine Health is seeking a dedicated Patient Service Specialist (PSS) to support our Pediatrics practice in Biddeford. The PSS serves as a key point of contact for patients and families, ensuring a welcoming, efficient, and high-quality experience throughout the visit process.

• Greet and check in patients and families in a pediatric setting
• Schedule appointments and manage patient flow
• Verify patient demographics, insurance, and registration information
• Handle phone calls, messages, and front-desk inquiries
• Maintain accurate documentation in the electronic medical record
• Collaborate with clinical and administrative team members to support patient care

• Education:
  
  High school diploma or GED preferred.
• License/
  
  Certifications:
  
  N/A
• Experience:
  
  Six months of medical office experience required.
• Additional Skills/Requirements
  
  Required:
  
  N/A

Additional Information

With a career at any of the Maine Health locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

Maine Health remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today.

Maine Health policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.

Join our Talent Network so we can keep you updated about upcoming events, system updates, and jobs that match what you're looking for