Sales Assistant

Join to apply for the Sales Assistant role at Mulberry Group Ltd
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Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit.

Sustainability has been part of the Mulberry ethos since the brand's inception. In recognition of our purpose‑driven approach, we proudly achieved B Corp Certification in 2024.

Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these values resonate with you, we would love you to join our team.

At Mulberry, our Sales Assistants are called 'Experience Experts', because you will create truly memorable experiences for all our customers. You will be imaginative, using product knowledge and storytelling to customise each experience, nurturing long‑lasting relationships. You will be open to learning, developing yourself, and strive to be an expert within your field and a key contributor to Mulberry.

• You will create a welcoming and fun environment for your customers and team.
• You will be committed to delivering an engaging and memorable customer experience in your store.
• You will develop and maintain key customer relationships using in‑store CRM tools to support you.
• You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customer experience.

• You will be curious about the business and willing to share your ideas.
• You will enjoy working as part of a team and nurture relationships with your colleagues.
• You will deliver operational excellence showing respect and consideration for people, product and your environment.

• Engaging
• Agile
• Curious
• In love with fashion!

• Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community‑oriented spirit.
• Support Mulberry to deliver an inclusive culture, behaving in an open‑minded and respectful way towards others, and understanding that your views, opinions and experiences may not always be shared by your colleagues.
• Act as an ambassador for Mulberry and communicate positively about the brand.

• As a certified B Corp, we are committed to using business as a force for good. You will be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity and Community. Help foster a culture where diversity is celebrated and each individual feels valued, respected and included. Champion equity, empathy and understanding in all interactions – internally and externally.

• Competitive basic salary
• Bonus
• Product allowance
• An enviable staff discount and exclusive access to staff sales
• Extra day off for your birthday
• Pension Contributions & Life Assurance
• Training and development opportunities
• 2 paid volunteering days per year
• Access to Help@Hand – a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts

This is a 12‑hour per week position, and the successful candidate must be available to work weekends.

Seniority level:
Entry level |

Employment type:

Full‑time | Job function:
Marketing Services

Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us.