Credit Controller

Credit Controller

Red Recruitment is hiring a Credit Controller based in Banbury. This role is working for an outsourcer, on behalf of their client, a leading UK supplier of agricultural products and services. If you're comfortable speaking with customers and enjoy solving problems through conversation, this could be a great next step.

To be considered for this position, you must hold a full UK driving licence, have your own vehicle and be willing to travel to Wales one day per month.

Package for a Credit Controller:

Salary: £12.21 per hour

Location:

Banbury, with one day a month in Wales

Start date:

5thJanuary 2026

Hours:

Monday - Friday, 9am - 5:30pm
Contract Type: 6-month FTC/temp to perm
Training: W/C 5thJanuary in Wales for 5 days, 1 day a month in Wales and then Banbury-based
Full training and structured onboarding
Supportive, people-first working environment
Ongoing development and progression opportunities
Company events and a positive team culture

Key Responsibilities of a Credit Controller:

Speaking with customers by phone and email regarding outstanding balances
Building positive, long-term relationships with customers
Handling payment conversations with empathy, confidence, and professionalism
Agreeing payment arrangements and next steps where appropriate
Keeping accurate records of customer interactions and outcomes
Working with internal teams to resolve queries and account issues
Contributing ideas to improve customer communication and collection processes

Key

Skills and Qualifications of a Credit Controller:

We're looking for people who are comfortable talking to customers and building rapport.

Previous experience in credit control, collections, or customer service is desirable but not essential
Experience handling customer accounts or customer queries is a plus

You'll be:

Confident and professional on the phone
Calm, patient, and respectful in sensitive conversations
Organised, reliable, and detail-focused
Clear and personable in your communication style
Proactive and solution-oriented
Comfortable working independently and as part of a team Candidates from customer service, contact centre, account management, or similar roles are encouraged to apply.

If you are interested in this position and have the relevant skills and experience required, please apply now!

Red Recruitment (Business)