Customer Service Specialist

Customer Service Specialist - Hybrid - Bicester - Up to £28,500 per annum

Expansive, innovative and stable organisation in Bicester are looking to hire a Customer Service Specialist to join their team on a permanent basis. The salary on offer is up to £28,500 per annum plus benefits which include healthcare, dental, generous holiday and pension match scheme. The role will be offered on a hybrid basis with 3-4 days onsite.

So what is the business like?

The organisation are an owner managed set up based in Bicester but operate nationally. They boast an incredible working environment which is all open plan which drives their collaborative culture. The ownership are described as being hands on across the business, very supportive and people conscious.

What are the duties of the role?

The key purpose of the Customer Service Specialist position is to deliver the greatest experience to all customers through verbal and written communication methods. The position will also oversee account management and administrative tasks.

What experience is required to be successful in the position?

Before applying, applicants must have:

Ensuring a high level of customer service within an office based environment. Office experience is an essential requirement.
Demonstrable experience of administrative duties
Strong communication skills through verbal and written methods
The ability to spin multiple customer queries at any one time
The capability to manage their own workload and deadlines whilst also being able to prioritise

I have the experience and I am keen to progress, so what now?

If you have all of the required experience and would like to apply to the position, simply continue this process. The organisation are looking for someone to start asap with January commencement date possible if needed