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Job Description & How to Apply Below
1.
Role Purpose
The qualified professionals will provide high-quality support to UK-qualified solicitors working within SFR Solicitors' specialist Criminal Injuries Compensation Authority (CICA) practice. The role is focused strictly on unreserved legal activities , performed under direct supervision of UK-qualified solicitors , in accordance with Solicitors Regulation Authority (SRA) rules.
The qualified professionals will assist with document handling, client communication, drafting, research, case progression, and operational support relating to CICA matters.
The role requires strong analytical skills, excellent written communication, high attention to detail, and a disciplined approach to confidentiality and data protection. Given the hybrid nature of the UK firm, the qualified professionals must be effective in a hybrid-working environment while adhering to strict information-security protocols.
2.
Key Responsibilities (Unreserved Activities Only)
The qualified professionals will perform only unreserved tasks , including but not limited to:
a.
Case Support and Administration
· Assist UK solicitors with day-to-day management of CICA claim files.
· Maintain case records, track deadlines, and ensure accuracy of file documentation.
· Support evidence gathering, including obtaining client information, medical records, police reports, and related documents.
b.
Drafting and Document Preparation
· Draft unreserved correspondence, statements, summaries, chronologies, and research memos for review by a supervising UK solicitor.
· Prepare initial drafts of CICA claim forms, schedules, and supporting submissions (subject to UK solicitor approval).
· Conduct document review and organise evidence bundles.
c.
Client Liaison (Within Defined Scope)
· Communicate with clients regarding factual updates and requests for information.
· Manage routine follow-ups with clients to obtain documentation or clarify factual details.
· Ensure all client communications are properly documented and escalated to supervising solicitors where necessary.
d.
Legal Research and Analysis
· Perform research relating to CICA Scheme provisions, guidance materials, and procedural updates.
· Summarise key findings for supervising UK solicitors to support case strategy.
e.
Operational and Compliance Support
· Adhere to SFR Solicitors' internal policies on confidentiality, GDPR, IT security, and secure handling of sensitive personal data.
· Maintain accurate time recording and workflow documentation as required.
· Ensure that all tasks remain strictly within the scope of unreserved legal work and escalate any borderline matters immediately.
3.
Prohibited (Reserved) Activities
In compliance with SRA regulatory requirements, the qualified professionals must not , under any circumstances:
· Provide reserved legal advice or independent legal opinions.
· Exercise rights of audience or conduct litigation.
· Issue proceedings, file formal court documents, or communicate with tribunals as a representative.
· Engage in conduct reserved to authorised persons under the Legal Services Act 2007.
· Hold themselves out as a UK solicitor or authorised person.
· Make strategic or settlement decisions without instruction from a supervising UK solicitor.
All work must remain firmly within the unreserved scope and be subject to UK solicitor oversight.
4.
Required Skills and Competencies
· Strong understanding of legal processes , particularly personal injury or compensation-based claims (experience with CICA preferred).
· Excellent written and verbal communication skills in English.
· High level of accuracy and attention to detail.
· Ability to manage multiple cases simultaneously in a fully remote environment.
· Demonstrated ability to maintain strict confidentiality and handle sensitive information securely.
· Strong organisational and prioritisation…
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