Loader - Fulfillment - Erith CFC

Join to apply for the loader - Fulfillment - Erith CFC role at Tesco
.

Customers are at the heart of everything we do. It takes lots of different people to run a store/centre and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting. Being a colleague in one of our stores/centres means that you will help to serve our shoppers better every day as well as be part of a diverse and inclusive team.

• Always thinking safety first, looking down before stepping down and using equipment in a safe manner, following training at all times.
• Knowing customers and serving them with passion and pride; giving great service by picking the best quality products and packing trays carefully so products always arrive in pristine condition.
• Putting into practice the training received, so the team works safely, effectively and serves customers brilliantly.
• Making decisions that are right for customers, delivering routines in the centre that meet the needs of customers at the right time.
• Being knowledgeable about the centre’s key performance indicators, understanding the part I play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.

• Carrying out clean as you go routines as required, using and maintaining the clean as you go tools.
• Picking up litter as I see it around the centre/store.
• Taking any equipment that needs cleaning out of use.

• Picking the accurate products customers want and packing them with care.
• Picking food products of a high standard that I would pick for myself each time I complete a customer’s shopping.
• Picking food products with good date codes, sending the best possible date, not sending codes that go out of date today and never sending reduced‑to‑clear products that will have short date codes.
• Completing stock routines accurately ensuring the system always holds the right information to maintain availability.

• Following the recommended substitutions on the picking device, using common sense to pick the best product for my customer(s).

• Picking according to the system to achieve my pick rate, so deliveries can leave the store on time.
• Loading vans with orders accurately and on time.

• Always putting the customer first and considering them in everything I do.
• Adapting the service I give to meet the customer’s individual needs.
• Being readily available to resolve customer queries, leaving them with a smile on their face.
• Adjusting the service I give to each customer to meet their needs.

• Speaking to customers to understand their needs and how to ensure they get what they want.
• Everything they need, made better and easier.
• Outstanding value for everyone.
• Advice, inspiration and a smile.
• An easy, seamless, personalised experience.
• A thank you.

• Being proud of what we do.
• Creating a great place to work: happy, honest and inspiring.
• Providing us opportunities for us all to be our best.
• Building relationships based on shared values and respect.
• Where we all contribute, make a difference and can be ourselves.
• Creating new opportunities for young people, wherever we are in the world.
• Reversing the trend in obesity, in all our markets.
• Leading the industry in cutting our food waste.

Your offer will be subject to and conditional upon you providing bank account details before your agreed start date.

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
• 10% Discount Card increasing to 15% after every pay for a 4 day period.
• Life assurance.
• Retirement saving plan.
• Great colleague deals and discounts, saving you money on everyday purchases.
• Uniform provided.

to read more about the benefits we have available for our colleagues.

Take advantage of our ongoing learning opportunities and award‑winning…