Key Holder - Joe's Jeans - Beverly Hills, CA; Part Time

Key Holder - Joe's Jeans - Beverly Hills, CA (Part Time)

Joe's Jeans Inc. is seeking a Key Holder to partner with the Store Manager and Assistant Manager in motivating the store team to uphold our tradition of creating a memorable shopping experience for all customers.

• Motivate the sales team to achieve and exceed individual sales goals and other key performance indicators (KPIs).
• Support the Store Manager in achieving total store goals and KPIs.
• Educate the sales team on the store sales plan, personal sales goals, and store statistics.
• Lead by example on the sales floor and achieve individual sales goals.
• Create a customer‑service‑focused environment by consistently exhibiting best practices.
• Coaching associates on clienteling processes and standards.
• Develop and communicate strong knowledge of Company history, brand aesthetic, and product information to customers and the sales team.
• Handle escalated customer service issues and assist with other related projects as directed.
• Coordinate the daily activities of the sales team and ensure compliance with Company policies.
• Participate in the training of new associates on policies, brand, and products.
• Provide recognition and constructive feedback to team members.
• Develop and train internal talent in partnership with the Store Manager.
• Perform and coordinate store opening and closing procedures, including register duties and securing the store.
• Process all POS transactions and accurately, including repairs.
• Maintain merchandising, visual presentation, and housekeeping standards on the sales floor.
• Minimize loss prevention risks by complying with security procedures.
• Demonstrate professionalism and enthusiasm in all communication with clients, peers, and management.
• Participate in weekly Manager’s conference call and communicate sales reports as required.

• 2-3 years of retail sales experience.
• Proven track record of sales generation and customer service.
• Interest in fashion and trend awareness.
• Strong computer skills – proficient in Outlook, Excel, and Word.
• Effective written and verbal communication and presentation skills.
• Excellent time‑management skills.
• Ability to work a flexible schedule, including nights and weekends.

$17.00 – $24.00 per hour

Centric Brands is an Equal Opportunity Employer