Growth & Partnerships Manager; TikTok Shop & Marketplaces

Growth & Partnerships Manager (Tik Tok Shop & Marketplaces)

About Super Ordinary:
Super Ordinary is the leading global Social Commerce and marketplace expert connecting brands, creators, and consumers everywhere. We help brands establish a presence and scale their sales on platforms like Amazon and Tik Tok Shop. We’re harnessing the power of short video and live streaming to create engaging shopping experiences that seamlessly integrate e-commerce and entertainment. As the premier partner for today’s most dynamic brands, we drive discovery, expansion and accelerated growth in the ever‑evolving landscape of social commerce and the creator economy.

Super Ordinary is an established company but with an entrepreneurial/start‑up vibe, with a population of 140-150 employees (both in LA and remote across the US).

Super Ordinary is seeking a strategic and commercially minded Growth & Partnerships Manager to support brands and retailers launching and scaling on Tik Tok Shop and emerging social commerce marketplaces. This role sits within the Partnerships & Growth org and serves as both a program manager and strategic adviser to enterprise brands, retailers, and internal teams. The ideal candidate combines marketplace expertise, structured program management, and executive‑level communication skills to guide partners through successful launches and long‑term growth.

This individual will act as a trusted consultant — ensuring partners understand what to do, when to do it, and why it matters — while aligning cross‑functional teams to drive measurable commercial outcomes.

• Serve as the primary program manager and strategic advisor for brands and retailers launching on Tik Tok Shop.
• Guide partners through launch readiness, including operational setup, go‑to‑market sequencing, and platform best practices.
• Maintain structured launch timelines and ensure alignment across brand stakeholders and internal teams.
• Translate marketplace requirements into clear executional roadmaps.
• Identify risks, gaps, or blockers and proactively recommend solutions.
• Act as a marketplace subject matter expert throughout the launch lifecycle.

• Provide strategic recommendations to brand leadership on how to successfully enter and scale within Tik Tok Shop.
• Educate executive stakeholders on social commerce dynamics, platform expectations, and growth levers.
• Lead workshops, strategy sessions, and executive briefings.
• Develop frameworks and POVs around Tik Tok Shop growth strategies, launch sequencing, and performance optimization.

• Partner with Account Management teams to identify growth opportunities across Super Ordinary’s existing brand portfolio.
• Conduct monthly or quarterly business audits evaluating performance across content, affiliates, livestream, paid media, and marketplace fundamentals.
• Deliver actionable strategic recommendations to brands based on performance insights and market trends.
• Support long‑term growth planning and roadmap development for partner brands.

• Collaborate closely with Account Management, Creator, Paid Media, Livestream, and Operations teams to ensure strategic alignment.
• Help translate strategy into clear priorities for execution teams.
• Ensure brands follow proven launch and scaling processes across marketplaces.

• 5+ years’ experience in eCommerce, marketplaces, social commerce, consulting, digital strategy, or brand growth roles.
• Deep experience within Beauty, Personal Care, or Consumer Packaged Goods (CPG) industries is strongly preferred.
• Understanding of Tik Tok Shop, Amazon, or marketplace ecosystems OR strong category expertise with demonstrated digital commerce experience.
• Experience advising brands or retailers at a strategic level.
• Strong program management and stakeholder management skills.
• Ability to communicate complex marketplace concepts to executive audiences.
• Analytical mindset with strong problem‑solving capabilities.
• Comfortable working cross‑functionally in a fast‑paced, growth‑stage environment.

Compensation: $130,000‑140,000 + potential commission