Director - Human Resources Business Partner, West Region

Team

The Human Resources team supports our employee population by providing the structure, care and development needed for individual employees to be successful in their own careers, which in turn contributes to the overall growth and success of the Company. The Human Resources department is organized in three strategic pillars:

• Compensation and Benefits: payroll, health and welfare benefits, retirement plan services, and immigration.
• Human Resources Business Partners: performance management, employee relations, recruiting and retaining talent, coaching and counseling.
• Talent Development: corporate social responsibility, Diversity, Inclusion & Family, learning and leadership development, internal communications, and employee engagement.

As the Director, HR Business Partner for the West Region, you will serve as a key leader on the HR team and play a dual role: leading HR strategy and execution for the West Region (5 stores in California), while also managing and developing a direct report, the HR Business Partner supporting the Pacific West Region (6 stores across California, Colorado, Hawaii, and Washington state).

This role requires a dynamic leader who can balance direct operational responsibilities with strategic leadership and mentorship.

• Strategic Leadership:
  Inform and drive the HR strategy for the West Region, aligning HR initiatives with business goals and regional priorities.
• People Management & Development:
  Responsible for the management and development of the HRBP for the Pacific West Region.
• Regional Presence:
  Maintain a strong physical and virtual presence across store locations. Regularly attend regional and store-level meetings to stay informed and engaged.
• Employee Relations:
  Lead complex employee relations matters, investigations, and dispute resolution. Coach and empower store leadership to manage disciplinary actions consistently and fairly.
• Talent Acquisition & Workforce Planning:
  Oversee full-cycle recruiting and headcount planning. Collaborate with Talent Development and Compensation teams to ensure strategic hiring and internal mobility.
• Performance Management:
  Lead the annual performance review process and new hire 30/60-day reviews. Design performance content aligned with company goals.
• HR Metrics & Reporting:
  Analyze and report on recruiting effectiveness, retention, and other HR metrics. Provide insights to inform regional and company-wide decisions.
• Collaboration & Special Projects:
  Partner with HRBP peers and cross-functional teams to implement new programs and initiatives. Support VP, HR and Regional VP with strategic projects to enhance employee experience.
• Training & Development:
  Facilitate training programs in partnership with Talent Development, including compliance, leadership development, and onboarding.

• At least 5+ years of experience in an HRBP role; experience with distribution centers and call centers a plus.
• Bilingual in English and Spanish required.
• Solid understanding of HR policies and procedures, Federal and State employment laws, compliance and reporting requirements.
• Clear understanding of the end-to-end recruitment lifecycle processes and ability to recruit all levels of the organization.
• Excellent written and verbal communication skills and interpersonal skills.
• Demonstrated ability to use technology (i.e. Excel, PowerPoint, Word, HRIS systems and internet) to gather, interpret, organize and present data.
• Must possess sound judgment and critical thinking skills, ability to manage multiple priorities and administer broad range of tasks.
• Demonstrated success managing multiple projects and competing priorities while balancing the needs for quality with meeting deadlines.
• Detail oriented with strong organizational skills; evidence of self-motivation; demonstrated ability to plan, schedule and work both independently and in teams within a service-oriented organization.
• Experience in retail, luxury retail or service-oriented organization, preferred.

The range for this position is $ - $ annually. Actual rates are determined on the job, location, and individual experience.

• Commission and bonus incentives based on sales performance.
• Medical, Dental, Vision.
• Life Insurance and Disability.
• Paid time off (18 DDO's, 12 company holidays, 2 wellbeing days, and sick & safe time).
• Paid Parental Leave and Transition Time.
• 401(k) and Roth Retirement Plan with company matching and profit sharing.
• Various voluntary benefits (e.g., flexible spending accounts, fitness reimbursement, voluntary life insurance).
• Product discount and EAP resources.
• Access to Calm App, Health Advocate, Family Building Support, and more!

Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of…