Hospitality Manager - of Dior, Beverly Hills

Position

Job Title:

Hospitality Manager

Location:

Los Angeles, California

Employment Type:

Full‑Time

Reports To:

Director of Hospitality

A groundbreaking collaboration between Haute Couture Fashion house, Christian Dior, and three‑Michelin‑starred chef Dominique Crenn, this new Los Angeles destination redefines luxury dining. Set in a refined, architecturally stunning space, the restaurant offers an immersive experience that merges haute couture, haute cuisine, and impeccable hospitality.

Position Summary:

We are seeking a highly experienced, impeccably polished Hospitality Manager to lead the hospitality experience at the House of Dior with elegance, warmth, and precision. The ideal candidate is a master of guest relations, deeply attuned to the expectations of VIC clientele, celebrities, and taste makers. They will be the connectivity between the House of Dior boutique and the restaurant—cultivating a world‑class hospitality experience rooted in discretion, excellence, and grace.

• Serve as the primary ambassador of the guest experience from arrival to departure
• Build strong, personalized relationships with VIC clientele, fashion industry leaders, and returning guests
• Lead and inspire the front‑of‑house team to maintain the highest standards of service, attire, and professionalism
• Collaborate closely with the culinary and beverage teams to ensure seamless service and storytelling that reflects both Christian Dior and Dominique Crenn’s brand ethos
• Assist in restaurant related reporting
• Resolve guest concerns discreetly and effectively, maintaining composure under pressure
• Stay informed about special events, Dior launches, and high‑profile visits; anticipate and plan for elevated service needs
• Greet and seat guests with poise, charm, and efficiency, ensuring a flawless first and last impression
• Coordinate and manage reservations using advanced booking systems, optimizing table assignments to enhance service flow and guest satisfaction
• Uphold strict confidentiality and discretion at all times

• Minimum 10 years’ experience as a senior front‑of‑house leadership role or Maître d’ at a Michelin‑starred or luxury fine dining restaurant
• Deep understanding of luxury hospitality standards and Los Angeles’ elite clientele
• Polished, fashion‑forward appearance in keeping with the Dior brand
• Exceptional interpersonal and communication skills
• Proficiency in reservation platforms and CRM tools
• Fluency in French is a plus; multilingual abilities preferred
• Must have open availability, including evenings, weekends, and holidays