Security Officer - Flex Front Desk

Allied Universal -  - Responsibilities:
Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities for an education location;
Greet, screen, and process visitors, students, faculty, and staff using visitor management procedures, identification verification, and access control measures to help to deter unauthorized entry;
Monitor alarms, cameras, and building communications from the front desk, document activity in required logs, and notify appropriate campus contacts and/or emergency services as directed;
Respond to incidents and critical situations in a calm, problem-solving manner, including de-escalating conflicts when appropriate and requesting additional support through Allied Universal and/or site resources;
Answer phones and radios, provide directions and general assistance, and coordinate service requests and incident reports according to site protocols