Mgr Software Engineering

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We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected.

We owe our success to our amazing product, commitment to our people and the connections we make in every community.

If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!

We are Optimum
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We are seeking a highly experienced Manager of Software Engineering to lead our talented Identity team. In this role, you will own and drive the evolution of our customer-facing identity solution, built on the Okta platform. The ideal candidate possesses a strong technical background in service-based architectures and Identity and Access Management (IAM), along with outstanding leadership skills and a passion for delivering secure and seamless software.

You will be responsible for the identity technology roadmap, collaborating with cross-functional teams to ensure the delivery of high-quality authentication and authorization services that meet the needs of our customers and business objectives.

• Lead effective brainstorming sessions to generate innovative ideas and solutions
• Drive multi-scrum technology feasibility, delivery, and quality in partnership with product and design teams
• Establish and gain acceptance for technology roadmaps aligned with product roadmaps
• Establish and gain acceptance for technical solutions, serving as a go-to expert for specific capabilities
• Articulate technology vision, principles, and roadmaps to diverse audiences, tailoring communication appropriately
• Achieve objectively good negotiation results efficiently while maintaining relationships and driving decision-making
• Effectively and respectfully drive technical team interactions, persuasively influencing architecture, software design, implementation, and incident recovery
• Thoroughly vet and refine requirements to clearly articulate their intent
• Establish clear cost and time commitments to stakeholders, ensuring they are met with assistance
• Consistently communicate with stakeholders about expectations
• Build, lead, and improve a successful team of software engineers
• Feedback and Development:
  Provide candid and empathetic feedback across all levels, fostering a culture of growth and development
• Proactively build strong relationships with product, design, and business/operations counterparts within and across teams
• Articulate the financial benefits and costs of capabilities, incorporating this information into decision-making
• Adhere to regulatory and corporate policy obligations, ensuring compliance without relying on other technologists

• Bachelor's Degree in Computer Science or a related field
• Minimum of seven years of professional software development experience, including 3+ years in a leadership role
• Proven, hands-on experience designing and implementing solutions using the Okta platform, including its APIs, Universal Directory, authentication policies, and lifecycle management features (e.g., Workflows, Hooks)
• Strong architectural understanding of Customer Identity and Access Management (CIAM) systems, covering topics like user registration flows, social login, progressive profiling, and consent management
• Deep knowledge of modern security practices and their implementation, such as Multi-Factor Authentication (MFA), adaptive authentication, passwordless flows (e.g., Web Authn/FIDO2), and secure session management
• Experience in at least one modern programming language (e.g., Java, Go, Python, Node.js) and a strong grasp of how to integrate identity services into custom applications and APIs using SDKs and web standards
• Experience owning the operational health of a critical, 24/7 service, including…