Critical Time Intervention-Mental Health Counselor

Critical Time Intervention-Mental Health Counselor

Bethpage, NY, USA

Posted Thursday, June 26, 2025 at 4:00 AM

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Family Residences and Essential Enterprises, Inc. (FREE) benefits and proudly supports more than 4,000 individuals with intellectual / developmental disabilities, mental illness and traumatic brain injury. It is the mission of FREE to support people of all abilities reach their full potential and thrive in their communities. FREE provides a diverse array of supports and services including: housing; recovery services; transition to work;

employment; day, community and family services; respite; crisis services; education and after school support; specialty health services; and advocacy.

Under the supervision of the Critical Time Intervention (CTI) – Team Leader, the CTI Mental Health Counselor (MHC) is responsible for the coordination of the assigned Care Managers and Peer Specialist. The MHC is responsible for providing time limited evidence-based practice of specialized case management interventions to society’s most vulnerable individuals during periods of transition. CTI Mental Health Counselors resolve clinical and rehabilitative needs, when within scope of practice, that impact the individual’s ability to meet recovery goals.

The MHC links individuals to longer-term professional and community-based supports that will continue after the service is completed.

• Works collaboratively, builds community relationships and serves as liaison to community partners such as Emergency Departments (ED), inpatient psychiatric units both Article 28 and 31, and Comprehensive Psychiatric Emergency Programs (CPEP).
• Maintains relationship with Nassau County Department of Mental Health, Chemical Dependency, & Developmental Disabilities and Services and the Office of Mental Health.
• Works collaboratively with clinical team members and specialists in the community to identify, design and implement training/support needs of the community.
• Demonstrates the basic tenets of the CTI Best Practices and Policies and Procedures.
• Assists with growth of the program via networking internally and externally in conjunction with other departments.
• Maintains communication with other regional and local CTI teams for the purposes of collaboration.
• Works collaboratively amongst FREE, OMH, OPWDD and other entities to facilitate the cooperation of supports and services, in-person and virtually.
• Ensures that the individual’s needs are met and intercede on the individual’s behalf as necessary.
• Ensures that therapeutic/case management services are facilitated and/or encouraged for the individuals based on person centered needs, and works collaboratively within these systems of support.
• Provides the individuals with therapeutic interventions for both mental health and substance use disorders.
• Assists and/or provides support with screening, referral, and crisis services as needed and/or as designated and directed by supervisor.
• Provides after-hours emergency services on a 24-hour, rotating basis, such as telephone consultation, crisis intervention, and pre-hospital screening examinations.
• Actively participates in joint case planning and coordination with internal multi-disciplinary team and agency psychiatrists.
• Assists with crisis hotline calls and completes proactive appointments.
• Provides crisis intervention in response to individuals’ behavioral and emotional needs, including support to individuals, families and team members, in-person and virtually.
• Addresses emergency situations as they occur in the program according to established policies and procedures, and ensure communication of such situations in a timely fashion.
• Attends in-service training programs, clinical and academic conferences and workshops and other educational presentations to maintain current knowledge of relevant clinical issues and techniques.
• Prevents, recognizes and reports abuse toward the people we support.
• Raises awareness of existing services, pathways to recovery and helping a…