GEOC Watch Officer - Secret Clearance Required

Company Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal is hiring Full Time Global Emergency Operations Center – Watch Officer in the Bethesda, MD area.

HIRING FOR ALL SHIFTS!

Pay Rate: $34.46 per hour

Weekly pay as well as Daily Pay, work today, get paid today options!

Uniforms and equipment provided at no cost, Excellent benefits, Career progression, and paid training!

• Active DOD Secret Clearance
• Referral Bonuses. Both Referred and Referring Employees receive a payout.

The Watch Officer position supports the client’s Global Emergency Operations Center (GEOC) with identification of crisis incidents that may impact client assets. The GEOC is a fast‑paced, collaborative open‑floor operations center. The candidate must work effectively under pressure, manage interpersonal relationships, multi‑task, and rapidly shift task priorities.

• Customer Service Skills
• Ability to speak/read/write in English and have strong written and verbal communication skills.
• Prioritization Skills
• Familiarity with MS Office basics (Word, Excel, PowerPoint) is required.
• Familiarity with world geography
• Ability to analyze information from multiple sources and assess potential impact to client assets.
• Ability to multi‑task, work in a fast‑paced environment, and perform detail‑oriented work.

• Assessment of alerts to determine impact to client assets. Alerts can be generated through:
  • Subscription Based Alerting Services
  • Open‑Source Resources / Research
  • Client Request
• Staffing the GEOC’s 24x7x365 hotline and responding to employee inquiries and providing the appropriate guidance.
• Creation and distribution of incident specific products that are distributed to stakeholders.
• Creation and distribution of employee wellness checks through client’s mass notification tool.
• Contacting the on‑call client proprietary staff member during the incident management process.
• Monitoring and responding to emails sent to the GEOC Resource account.
• Special event monitoring and product creation.
• Creation and distribution of products distributed to employees with news relevant to travelers.
• Following other standard operating procedures to complete daily tasks.

• Must possess a minimum of two (2) years of security operations experience or previous experience working in a Global Security, Command, or similar 24x7 operations center environment.
• Must possess experience in basic security analysis, problem solving, handling preliminary inquiries, incident assessment, and triaging reports.
• Basic working knowledge of data protection policies such as GDPR and the need to keep sensitive information secure.
• Ability to remain calm under pressure and respond to incidents, particularly in emergencies, in a professional, resilient and timely manner with minimal supervision where appropriate.
• Evidence of continuous professional development (CPD).
• Must be highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology.
• Professional, articulate and able to use good independent judgment and discretion. Must have proven ability to maintain correspondence, discussions and materials in strictest confidence. Must be able to work overtime as needed.
• Current state driver’s license, clean driving record (no points in prior 3 years), minimum level of insurance as required by Company policy, and ability to safely operate a vehicle required.
• Professional, articulate and able to use good independent judgment and discretion.
• Outstanding verbal and written communication skills required.
• Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent, or 5 years of…